144 Reviews
Write a Review144 Reviews of Robert Lee
April 30, 2024
If I could give this place a -5 stars I would…my hope is every potential customer takes times to read this review… On Saturday April 27th I spent approximately 5 hours at your dealership with intention o every potential customer takes times to read this review… On Saturday April 27th I spent approximately 5 hours at your dealership with intention of trying to trade in one vehicle and purchase 2 used ones. The only thing I received was lies, deceit, and a psychological game that I was well prepared for. Your dealership even held one of my spare keys hostage while you attempted to negotiate on prices. Your dealership is one of the most unethical and unprofessional places I’ve ever been at as a customer. You yelled at your employee Richard and treated him like a dog….so unprofessional. The used CRV you tried to sell us had 5Xs as much body damage as our trade but you refused to negotiate the price down to our purchase point…long story short, you lost out on a two car sale over $1000.00 and yelled at me while we were walking away from the sale…”this offer is only good for today!” Really? You think I’d come back after the treatment I received there. More
Other Employees Tagged: Richard Papafio
April 22, 2024
Eyo the sake person was great and did his best to accommodate. The car buying process is still way too time consuming and there is likely a more expedient way to execute the process without making co accommodate. The car buying process is still way too time consuming and there is likely a more expedient way to execute the process without making costumers feel like hostages. More
Other Employees Tagged: Gregg Smith, Eyoungmbi Nkonghoeta, Deejay Barnett
March 12, 2024
My car was totaled and I was shopping around online for something similar. I found one at the Westminster dealership (about 1.5 hours away from me). I called and spoke with Eyo. I told him how far away I w something similar. I found one at the Westminster dealership (about 1.5 hours away from me). I called and spoke with Eyo. I told him how far away I was, and was looking to come that weekend. He spoke with his manager and THEY DELIVERED THE CAR TO ME!! I had never bought a car without seeing it before, and Eyo sent so many pictures and videos! He delivered it himself and was so nice, professional, and informative. We were also able to get a military discount as well, which was nice. They called when the tags came in and shipped them to us which was great also. I am very happy with my purchase and am so thankful I found the car online. Eyo and his manager were wonderful. The next time I need to buy a car, I’m definitely giving Eyo a call! More
Other Employees Tagged: Eyoungmbi Nkonghoeta
March 09, 2024
Super kind and helpful! Would definitely recommend!! Chandra was the best, and she helped put me in a beautiful car! Would definitely recommend!! Chandra was the best, and she helped put me in a beautiful car! More
Other Employees Tagged: Adam Barnes, Chandra Henderson
March 08, 2024
My wife and I spoke with several (much closer) dealerships before deciding to make the 1.5 hours drive to work with Heritage Honda Westminster. We were glad we did. The Dealership is bright, dealerships before deciding to make the 1.5 hours drive to work with Heritage Honda Westminster. We were glad we did. The Dealership is bright, clean and laid-back. We had a great experience with Sales Consultant Mark Fishman and Sales Manager Ken Mercer. They worked closely with us on what we needed, worked through our finance options and were flexible with our trade-in. Now my wife has exactly the car she wanted - a beautiful white CRV-EX-L and we couldn't be more pleased. If you are looking for a Honda, you really should check them out. Ask for Mark and schedule when Ken is there and they will take care of you. More
Other Employees Tagged: Mark Fishman, Ken Mercer, Chloe Ford , Adam in Finance.
January 12, 2024
#1 customer service and follow up without pressure. Eyo took his time with all our questions and took the time with us. I would never go anywhere else again to purchase a vehicle. Eyo took his time with all our questions and took the time with us. I would never go anywhere else again to purchase a vehicle. More
Other Employees Tagged: Eyoungmbi Nkonghoeta, Jim Groth
December 27, 2023
Excellent experience from start to finish. Chloe Ford did an outstanding job as my salesperson. She listened to my list of needs in a vehicle, gave me several to choose from, and thoroughly an Chloe Ford did an outstanding job as my salesperson. She listened to my list of needs in a vehicle, gave me several to choose from, and thoroughly answered all of my questions about the car and the purchasing process. It could not have gone any smoother and I attribute that to Chloe's professionalism and sales skills. I highly recommend Chloe Ford, Ken, Ryan, Robert and the team at Heritage Honda. More
Other Employees Tagged: Ken Mercer, Chloe Ford , Ryan Wehler
December 01, 2023
The sale cruise was excellent and very knowledgeable about Honda vehicles. They were not pushy about Honda vehicles. They were not pushy More
Other Employees Tagged: Chloe Ford , Warren Tsang
November 20, 2023
WOW Robert Lee! !! He knows how to business? I just enquired one car in Internet. Lots of sales person contacted me regarding that. But he is the person for whom I dr !! He knows how to business? I just enquired one car in Internet. Lots of sales person contacted me regarding that. But he is the person for whom I drove from PA to MD and get mine 24 Honda crv Sport L. He keeps in touch with the person for making business. He is SuperB in one word. More
Other Employees Tagged: Elijah Wingate
November 17, 2023
Honor was great! She was very helpful and knowledgeable. Dealership was very professional and helpful! Would 100% recommend! She was very helpful and knowledgeable. Dealership was very professional and helpful! Would 100% recommend! More
Other Employees Tagged: Lyle Carmichael , Honor Linger