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Robert Black

Overview Reviews (255) Inventory (384)

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Robert Black

Robert Black | Page 13

Sales Professional

Lithia Chrysler Jeep of Reno

1050 East Plumb Ln #100
Reno, NV 89502

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4.9

255 Reviews

Overview Reviews (255) Inventory (384)

4.9

255 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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255 Reviews of Robert Black

June 19, 2024

Dealership Rating

Employee Rating

I purchased the extended warranty when I bought my Jeep. I called my sales rep to set up my service appointment and he took care of the leg work of setting my appointment which I really appreciated and my t I called my sales rep to set up my service appointment and he took care of the leg work of setting my appointment which I really appreciated and my truck was in and out in about an hour. The whole thing was easy, quick and the first 3 services are free. Works for me! More

by ONLYJOANRYAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 19, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with the extended warranty and service appointment at Lithia Chrysler Jeep of Reno. We appreciate your recognition of our efficient scheduling process and quick service turnaround times. We look forward to continuing to assist with your vehicle needs.

June 18, 2024

Dealership Rating

Employee Rating

Robert is great to work with and always treats us well and we always feel we got a pretty good deal and we always feel we got a pretty good deal More

by markamyphill

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robert here at Lithia Chrysler Jeep of Reno. We will pass along your kind words to Robert!

June 17, 2024

Dealership Rating

Employee Rating

Everyone very helpful and friendly Knowledgeable of their job and professional Makes the car buying very easy their job and professional Makes the car buying very easy More

by BLEROYRUBY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colby Conine, Steven Harris, Anthony Moore

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Jun 18, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you so much for your excellent review, Ruby! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2024

Dealership Rating

Employee Rating

Lithia Jeep in Reno has always provided outstanding service from the sales department to the service department. service from the sales department to the service department. More

by Dmehler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Pearce

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Jun 15, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience with the sales and service departments at Lithia Chrysler Jeep of Reno. We appreciate the feedback and look forward to continuing to meet your expectations.

June 10, 2024

Dealership Rating

Employee Rating

Everyone was so nice and helpful. Easiest car buying experience I’ve ever had in my life. Easiest car buying experience I’ve ever had in my life. More

by Laurie

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colby Conine, Anthony Moore

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Jun 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your experience at Lithia Chrysler Jeep of Reno. We are pleased to hear that the car buying process was smooth for you.

June 10, 2024

Dealership Rating

Employee Rating

This was a great dealer to work with, one of the easiest transactions I have ever done. transactions I have ever done. More

by ZACKMC

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colby Conine, Anthony Moore

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Jun 10, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for sharing your positive experience. We are glad to hear that your transaction at Lithia Chrysler Jeep of Reno went smoothly.

June 06, 2024

Dealership Rating

Employee Rating

Charlie was super awesome. I love this dealership. I won’t buy a Jeep anywhere else. We’ve always been treated like a member of the family. I love this dealership. I won’t buy a Jeep anywhere else. We’ve always been treated like a member of the family. More

by yhampton46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Charles Sebastian

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Jun 06, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Charles and Robert. Please don't hesitate to let us know if we can be of further assistance.

June 06, 2024

Dealership Rating

Employee Rating

False advertisement Fixing a vehicle and it coming back with more issues Mess up and offer a car wash then don't respond when you inquiry about this President ignores emails with more issues Mess up and offer a car wash then don't respond when you inquiry about this President ignores emails More

by Marg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Scott Williford, Anthony Moore

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Jun 09, 2024 -

Lithia Chrysler Jeep of Reno responded

Marg, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 01, 2024

Dealership Rating

Employee Rating

Hands down the best dealership. This is the 2nd vehicle I’ve purchased from them and both experiences were top notch. Highly recommended dealership!!! This is the 2nd vehicle I’ve purchased from them and both experiences were top notch. Highly recommended dealership!!! More

by Bruce

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 01, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno once again and recommending us. We appreciate your continued trust in our dealership.

May 25, 2024

Dealership Rating

Employee Rating

Fast, easy buying process. Love the fact that they shared all numbers upfront and didn’t hide any fees. Will definitely buy from them again. Love the fact that they shared all numbers upfront and didn’t hide any fees. Will definitely buy from them again. More

by William Soto

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colby Conine

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May 26, 2024 -

Lithia Chrysler Jeep of Reno responded

Thank you for your review. We are pleased to hear that the upfront transparency at Lithia Chrysler Jeep of Reno met your needs and made for an efficient purchasing experience. We appreciate your intention to return as well.

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