Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Rob Ploof
Refer Me
224 Reviews
I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.
Read moreEmployee Video
224 Reviews
Write a Review
224 Reviews of Rob Ploof
January 19, 2024
Frankie Candido was fantastic! The lease was expiring on my RAV4 and I wanted to move to a Highlander, but I had to have a heated steering wheel. The only Highlanders that come wit The lease was expiring on my RAV4 and I wanted to move to a Highlander, but I had to have a heated steering wheel. The only Highlanders that come with that feature are the Limited and Platinum which I couldn't afford. I spent weeks going back and forth trying to decide if I would just settle for the small interior of the RAV4 and buy out my lease. The heated steering wheel was the deal breaker! The day before my lease was expiring I came in to see Frankie to sign the papers to buy out my lease. He said they had just received a pre-owned Highlander with a heated steering wheel and would I like to see it before getting the papers together for the RAV4? I was blown away! Same age as my RAV4 with 3k less miles with a heated steering wheel (and fully loaded)!! And with some creative numbers crunching Frankie was able to get the monthly payments where I needed them to be to fit my budget. I am now the proud owner of a fully loaded Highlander Platinum with an extended warranty because not only was Frankie very patient with my waffling back and forth, but he also had his eyes open to what I was looking for. I would highly recommend Frankie at Heritage to anyone looking to buy or lease. More
by debrew5396
Other Employees Tagged: Frankie Candido
Helpful 
January 16, 2024
Jason was very helpful, patient and informative with the buying process. Great sales rep, I’d recommend him to anyone looking to buy! buying process. Great sales rep, I’d recommend him to anyone looking to buy! More
by Colin
Other Employees Tagged: Jason Dillon
January 14, 2024
Dealing with Seth was one of the best experiences I have had with a dealership. He is personable and there to help. He even personally drove his car to pick me up when I sold my other car at another dealers had with a dealership. He is personable and there to help. He even personally drove his car to pick me up when I sold my other car at another dealership! Hands down I won’t work with anyone else at Heritage. Thanks Seth! More
by Grnmtn15
Other Employees Tagged: Adam Wright, Seth Giffin
January 09, 2024
it is a good dealership, would reccomend to anyone looking to buy a new vehicle looking to buy a new vehicle More
by andrew
Other Employees Tagged: Derek Blood, Adam Safford
January 02, 2024
I just recently purchased a 2023 Tacoma from Joe, and had nothing but a good experience with him and Heritage. Joe is very pleasant to work with, easy going and no pressure from him, or from Heritage. Also nothing but a good experience with him and Heritage. Joe is very pleasant to work with, easy going and no pressure from him, or from Heritage. Also Rob in finance is also a very thorough and a no pressure guy. Highly recommend seeing Heritage on your next purchase. this is my first Toyota. More
by bradmorseproperties
Other Employees Tagged: Joe Mount
December 30, 2023
Frankie was great to work with. He was very helpful, patient, and transparent through the purchasing process, even when we changed our strategy for purchasing the vehicle from leasi He was very helpful, patient, and transparent through the purchasing process, even when we changed our strategy for purchasing the vehicle from leasing to cash buy. Rob Ploof and Adam Wright were also very helpful and transparent. I wouldn’t hesitated to recommend them or Heritage. More
by Johnnylion1
Other Employees Tagged: Adam Wright, Frankie Candido
December 28, 2023
Recently submitted a scathing review regarding the dealership . Thinking about it that was unfair as dealership acknowledged issue existed nd made sincere effort to atone for. In retrospect,initial re dealership . Thinking about it that was unfair as dealership acknowledged issue existed nd made sincere effort to atone for. In retrospect,initial review was overly harsh nd unwarranted. Given the effort put forth by the dealership,I certainly would recommend the dealership to anyone in the market for a vehicle. Seth Giffin and Rob Ploof were both extremely helpful throughout the process. More
by silverbdbME
Other Employees Tagged: Seth Giffin
December 18, 2023
The entire teams was friendly and respectful of my needs. No rushing nor pressure which was comforting. Great dealership and staff. No rushing nor pressure which was comforting. Great dealership and staff. More
by jjsoriano8661
Other Employees Tagged: Adam Safford
December 18, 2023
Frankie Candido was flexible to handing my situation as an of state buyer. He went out of his way to help me with the sale. Heritage Toyota was great to deal being upfront with costs and an honest plac an of state buyer. He went out of his way to help me with the sale. Heritage Toyota was great to deal being upfront with costs and an honest place to do business with. From a finance position, Rob Ploof was understanding and offered compromise resolution for my situation. I purposely drove 400 miles to purchase from Heritage Toyota. Given another opportunity to do business with Heritage Toyota I would go there again. More
by Alan Walter
Other Employees Tagged: Frankie Candido
Dealership Inventory (235 Vehicles)
