Rob Chandler
Rob Chandler at Colonial Ford of Marlboro

Rob Chandler | Page 3

Service Manager

Colonial Ford of Marlboro

428 Maple St
Marlboro, MA 01752

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4.7
248 Reviews

Dealership Experience

7 yrs, 1 mo

4.7

248 Reviews

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248 Reviews of Rob Chandler

September 19, 2025

Dealership Rating
Employee Rating

I called for a transmission issue and they were able to accommodate my schedule for getting my car in for diagnosis. They tried some things that after the first appointment, didn’t end up fixing the issue More

by RRONAYNE680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg, Suzanne Vantre

September 02, 2025

Dealership Rating
Employee Rating

Bob and his crew are always a pleasure to work with. Everything is always done right the first time. I strongly recommend. More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg

September 02, 2025

Dealership Rating
Employee Rating

Phil, Sue and Rob all are excellent in every way. They really make you feel like a valued customer. More

by BIGBASS250
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg , Sue in service

August 25, 2025

Dealership Rating
Employee Rating

Once again a great experience at Colonial Ford of Marlboro. They are on top of their game and always a pleasure to deal with regardless if it's sales or service. More

by dennist01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 05, 2025

Dealership Rating
Employee Rating

Great customer service! Great staff! Highly recommend Colonial Ford for your service or sales needs! More

by stowmullin
Service Price Transparency
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Recommend Dealer
Yes

August 02, 2025

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Quick and easy service. No issues. Would recommend to family and friends. Thanks a lot. More

by Andrew D
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg , Andres

July 30, 2025

Dealership Rating
Employee Rating

Needed to do oil change and was informed that my rotors and brake pads needed to be changed. They did an amazing job except that tire pressure sensor at the rear was at fault. Suz asked me to come and chec More

by ken
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Vantre

July 14, 2025

Dealership Rating
Employee Rating

Service manager was super nice and experienced. The dealer fixed my truck, which was sent to them after another dealer messed up the alignment. Very happy. More

by michelin97
Service Price Transparency
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Recommend Dealer
Yes

July 09, 2025

Dealership Rating
Employee Rating

Friendly as always. Service is always excellent. Communication is always great.. I would highly recommend More

by mlc3264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil Kallenberg

June 26, 2025

Dealership Rating
Employee Rating

Absolutely the worst dealership I’ve ever had to deal with. Almost $5,000 worth of work done and truck wasn’t even done when I had to pick it up after being there for 4 days. Van had grease hand prints a More

by Adin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Phil Kallenberg

Jun 26, 2025

Colonial Ford of Marlboro responded

Please call me on Friday. I'd like to gather more information so I can rectify this situation. As you know, these types of reviews are very rare. I'm the GM here, 774-843-2339 Mark Babineau

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