Rob Chandler
Rob Chandler at Colonial Ford of Marlboro

Rob Chandler | Page 25

Service Manager

Colonial Ford of Marlboro

428 Maple St
Marlboro, MA 01752

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4.7
247 Reviews

Dealership Experience

7 yrs, 1 mo

4.7

247 Reviews

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247 Reviews of Rob Chandler

June 27, 2022

Dealership Rating
Employee Rating

Phil and everyone was great to work with. Especially the guy in the parts department. Wonderful place with wonderful people. I’ll be back there again! More

by bill01527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

June 25, 2022

Dealership Rating
Employee Rating

We went there wanting to just look at an Hybrid Explorer for a future purchase. However, we were introduced to the Timberline Explorer. Love the car no doubt. Although they only had white…. Not by any means More

by Susan Plourde
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moises Lima , Stephen Hughes

Jun 25, 2022

Colonial Ford of Marlboro responded

It is a great vehicle and we are so happy you're enjoying it! Thank you for your business!

June 23, 2022

Dealership Rating
Employee Rating

I schedule a appointment they took me in and they took care my problem right away very happy with the service More

by DANNY.SIMOES121986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Suzanne Vantre

Jul 14, 2022

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

June 22, 2022

Dealership Rating
Employee Rating

Nice work on routine service and new brakes. Also fixed glove box which I did not mention, but service tech must have noticed the issue and fixed it for no charge. More

by marieni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

June 20, 2022

Dealership Rating
Employee Rating

Great service and communication from Bob. Service was completed quickly and very well. Thank you! More

by Michelehalter3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 14, 2022

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

June 16, 2022

Dealership Rating
Employee Rating

Went in for a/c repair they replaced a part but need a further diagnosis More

by nickybastardo
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Lewis

Jul 14, 2022

Colonial Ford of Marlboro responded

We are so glad to hear it and appreciate your business!

March 17, 2022

Dealership Rating
Employee Rating

I’ve had to return the vehicle many times for engine repairs. They handled it well and made sure I was taken care of. Management was great and set me up with a rental. Hopefully everything is fine now. More

by clouise1969
Recommend Dealer
Yes
Mar 17, 2022

Colonial Ford of Marlboro responded

We are happy to hear it and appreciate your business!

Apr 25, 2022

clouise1969 responded

Everything is fine until problems arise. Battery light has not come on after getting a new one which I should not have even happened. Loose brake light is off too. I will be trying to warranty elsewhere. Used or not those are important issues.

Apr 26, 2022

Colonial Ford of Marlboro responded

due to your displeasure Id like to offer to you to pay your first car payment for the inconveniences you had, to show you we do care after the sale.

May 06, 2022

clouise1969 responded

Thank you so much. We appreciate being treated well! See you tomorrow.

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