"Customer Service Excellence!"
Mickolas, surpassed my customer service expectations! There is a reason this is my third purchase with Bramgate VW. From the time you enter the facility you are greeted by warm friendly faces. I never feel pressured into buying a vehicle, in fact, your feel secure in your purchase because everything is explained from the actual vehicle to the purchasing and financial process. They run a well oiled professional machine. From the time Mickolas took me to test drive the Atlas to driving my new vehicle of the lot, he was professional and supportive and helped me every step of the way. The team really cares about customers and their families! To Mickolas, Chris, Marco and Ricky - Many many thanks!
"Professional, Accessible and Caring"
I interacted with Ricky during my purchase of VW Jetta and it would be a mistake if I do not write few kind words about this wonderful person. Ricky knows what he is doing, no messing around. My transaction went so smoothly without much back and forth and its all due to Ricky. And the best part is he responds to emails quickly. He understands the needs of the customers and gets them addressed without expressing them the second time. I am very happy with the dealership overall. They don't push you into closing a deal. They are very patient and easy to deal with.
"I sincerely felt that he was the nicest person and he..."
I sincerely felt that he was the nicest person and he attended us very humbly. He did everything what a customer expect from a good dealership. I wish him all the very best for his career. 5 star rating for him.
"The staff people who helped me were very professional and..."
The staff people who helped me were very professional and always made time for me in addressing all of my questions. I always felt welcomed. The dealership was clean and organized
"The employees at bramgate were professional and polite...."
- GLI Guy
The employees at bramgate were professional and polite. If I were to buy another Volkswagen I would come back here because of the customer service. David Motta was a good salesman and made the process easy as possible.
"The staff I dealt with at Bramgate were very..."
The staff I dealt with at Bramgate were very professional, friendly and an absolute pleasure to do business with.
David Motta was thorough and has excellent customer service skills. It was so easy to get the car we wanted.
"David and Ricky were amazing, knowledgeable, friendly and..."
David and Ricky were amazing, knowledgeable, friendly and super patient, had a bunch of questions and Both were able to answer all and make me and my wife feel comfortable with our purchase. They truly went above and beyond. would definitely recommend!
Had a great experience with Samantha, Ricky and Dave at the coachworks location. Purchased and delivered within 24hours. All questions were answered and their patience was appreciated.
"Good Review "
I’ve had a good experience with the purchase of my 2019 Golf. So far, so good! Samantha Amaral was my sales rep and she made sure I was well looked after. Chris Fernandez was the sales manager and he also was attentive. Thank you all! Kay Bingham
Was in the market for a new vehicle, called up VW Bramgate to schedule a test drive on the 2019 Volkswagen Golf R. When I got there I checked in with reception and the vehicle was ready for me to test drive already. That same weekend I went in the discuss some numbers and sign for the vehicle with Mick. The process was straight forward and simple. The whole entire team was friendly, knowledgeable and professional. To my surprise they even delivered my new vehicle inside of the dealership! Thanks for the the wonderful experience!