Rick Watson | Page 30

Back in 2015, I purchased my first used Lexus from Rick Watson. The service and professional attitude Rick provided was incredible. It was so great that my parents, who vowed never to visit a "new" car dea Watson. The service and professional attitude Rick provided was incredible. It was so great that my parents, who vowed never to visit a "new" car dealership changed their mind. Fast forward 3 years, I'm back and Rick not only got me a great deal on the trade-in of my previous Lexus, but also got me a great deal on a lease of a new 2019 Lexus IS. Whenever I am in for service, if Rick is around and sees me waiting, he always comes by to say hi. I always value Rick's honesty, his desire to look out for the best interests of his customers, and his concern to get you in the right vehicle for you, and not just trying to make a sale. I've recommended him to people in the past, and will continue to do so into the future. Looking forward to getting my next Lexus from Rick in a couple years! This attitude not only applies to Rick, but to the team at the Service counter. Romeo is always quick to greet you, and is always up front with what my vehicle actually needs versus what can wait or is not necessary. I had an instance in January this year where my blower fan died, thus leaving me with no heat. Romeo was able to squeeze me in the next day, give me a loaner, and get everything repaired by the following week. Always a pleasure dealing with him! More

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First time buyere for Lexus Automobile I am a first time buyer for Lexus ES 350. This dealership is loaded with professional Sales, assistants, & service personal from the moment I walked I am a first time buyer for Lexus ES 350. This dealership is loaded with professional Sales, assistants, & service personal from the moment I walked through the front door. All my questions were politely answered from a sales point involving Alan Calvert & Rick Watson. This team went out of their way to make us feel welcome, comfortable and best of all no pressures. The delivery of the Lexus was a pleasure everything went very smoothly especially Nathan who is patient and knows the electronic product system inside and out. It has been a pleasure doing business with Lexus of London. Bob & Pat More

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Excellent Sales Service After an unfortunate car accident which totalled my vehicle, I found myself unexpectedly in the market for a new car. As my heart had been set on a Le After an unfortunate car accident which totalled my vehicle, I found myself unexpectedly in the market for a new car. As my heart had been set on a Lexus RX350 due to its excellent reputation, I contacted several Lexus dealers in southern Ontario. I had the great fortune of one of those being Mr. Rick Watson of Lexus of London. Rick treated me with respect and never, ever pressured me in any way shape or form. I found his approach and his understanding of my unique set of circumstances exceedingly positive. He provided me with all the information I required and worked with me to identify options for the purchase. Ultimately an unexpected opportunity arose out of Province and I did not complete my purchase with Rick. Nevertheless, he was gracious and genuinely happy that I obtained what I wanted. Rick Watson is a consummate professional and if you don't enjoy the "hard sell", then Rick is the sales rep you want to work with. More

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Excellent service!! Rick watson was an excellent salesperson to deal with. He was friendly, personable and extrenely helpful. He was able to answer all of my questions an Rick watson was an excellent salesperson to deal with. He was friendly, personable and extrenely helpful. He was able to answer all of my questions and made my car purchasing decison a very easy one. Highly recommend him!! More

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Excellent experience This is the second used car we have bought from Lexus of London and couldn’t be happier with the service. We were pretty specific with the car we wan This is the second used car we have bought from Lexus of London and couldn’t be happier with the service. We were pretty specific with the car we wanted and Rick found us the perfect car. We were made to feel comfortable with the process each time and always feel like a valued customer. I will keep coming back. More

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Great experience working with Rick in Sales. Overall this dealership accommodated our needs while evaluating our options. At no time did I feel any lack of attention from any staff member. Gr Overall this dealership accommodated our needs while evaluating our options. At no time did I feel any lack of attention from any staff member. Great experience. More

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Not Your Usual Car Buying Experience Friendly, knowledgeable, willing to let you take your time; these are the first things that come to mind when describing our Lexus of London experienc Friendly, knowledgeable, willing to let you take your time; these are the first things that come to mind when describing our Lexus of London experience. They make you feel special, valued. We will be suggesting them to all of our family and friends who are looking to purchase or replace a vehicle. I can't see working with another dealership in the future - that's how great this transaction was. Anyone reading this should go to Lexus of London for their next vehicle. More

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Super nice and know what they are doing Dealer did almost everything I asked for buying a car form lexus of London was definitely a nice experienc wasnt pushy and made you feel very welcome Dealer did almost everything I asked for buying a car form lexus of London was definitely a nice experienc wasnt pushy and made you feel very welcome also More

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Car shopping made easy In searching for a a second family car, we just want to take the time to thank Rick Watson for all his help. We wanted something functional, & comfort In searching for a a second family car, we just want to take the time to thank Rick Watson for all his help. We wanted something functional, & comfortable & found exactly what we needed! Thanks Lexus More

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Thanks Lexus Thank you to the staff at Lexus. I had the pleasure of working with Sales Agent Rick Watson in the purchase of my vehicle - honest, upfront & friendly Thank you to the staff at Lexus. I had the pleasure of working with Sales Agent Rick Watson in the purchase of my vehicle - honest, upfront & friendly - you made this purchase a breeze! Thanks Rick Cheers Lexus More

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