Rick Elliott
Rick Elliott at Brent Brown Toyota
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Rick Elliott

Accessories Manager

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6
68 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 11 mos

4.6

68 Reviews

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68 Reviews of Rick Elliott

May 30, 2024

Dealership Rating
Employee Rating

We bought from Brent Brown because of Lani in the Service Department. My wife simply loves her and knows that she's just a text away from having a problem solved or routine maintenance done on our family ve More

by Jeromyhall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dallas McCaman, Ismael Flores , Lani, in the services department

May 30, 2024

Dealership Rating
Employee Rating

Worked with Brock DeLuca most of the time and he was great to work with and made our truck buying experience smooth and easy! Would recommend Brock to everyone! More

by Tmeztausc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Hook, Brock DeLuca

May 28, 2024

Dealership Rating
Employee Rating

They helped me find the right truck for the TRD lift kit I wanted in the Tundra. All thanks to Rick in accessories. More

by ROLOMBIANO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 20, 2024

Dealership Rating
Employee Rating

Overall, it was a nice experience, we've reserved a car while it was still in transit. Once the car was on the lot, we scheduled a meeting with Todd, did a test drive, did all the paperwork, appraised our More

by Sergey
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

March 15, 2024

Dealership Rating
Employee Rating

Enrique Soto did a great job preparing my 4runner for delivery. Great experience! Thank you! More

by david@gonesurf.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2024

Brent Brown Toyota responded

We appreciate your feedback about the preparation of your 4Runner at Brent Brown Toyota. Our team is always happy to provide a great experience. Thank you for choosing us!

March 04, 2024

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Employee Rating

I have been very disappointed in your customer service. We liked our salesman but the finance guy was very rude. He yelled at our sales guy in front of us and it was very inappropriate. I have called three More

by TRACEELSHELTON
Recommend Dealer
No

Other Employees Tagged: Charlie Hook, Chris Jacobson , I don't know who Kaua Pouha is he is not who sold us our truck

Mar 14, 2024

Brent Brown Toyota responded

Hello, Your feedback is very important to us here at Brent Brown Toyota. When given the opportunity, we would like to speak with you about the level of customer service and communication you received from our Sales Team. Will you please reach out to us directly so we can discuss this further? Best regards, Customer Relations Manager 801-223-4406

February 19, 2024

Dealership Rating
Employee Rating

Kyle and Spencer were wonderful to work with on the acquisition of my new 24 Tacoma! Love it! Thanks Guys More

by JOHN@BOARDOFPROVO.COM
Recommend Dealer
Yes
Feb 22, 2024

Brent Brown Toyota responded

We appreciate the positive feedback about your Tacoma experience at Brent Brown Toyota. It pleases us to know our team was helpful in your car buying process.

February 17, 2024

Dealership Rating
Employee Rating

Alex Saii was the salesman who took us for a test drive in the Tacoma. He was very helpful and honest about the truck we were interested in. It was what convinced us to go forward with buying the first tr More

by willameena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Brown, Charlie Hook , Alex Saii

Feb 22, 2024

Brent Brown Toyota responded

We're pleased to hear your experience at Brent Brown Toyota with our team went smoothly, particularly during the test drive of the Tacoma. We pride ourselves in honesty and efficiency, so thank you for noticing those efforts. Your kind words mean a lot to us.

February 05, 2024

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Employee Rating

Been working with Joel for years now and he’s always thorough, explains properly, and quite proper estimates for time to complete as well as potential costs! More

by tvanderwest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2024

Brent Brown Toyota responded

Thank you for the 5-star rating! We are happy to know that our team was helpful and we hope that you will continue to choose us at Brent Brown Toyota!

January 18, 2024

Dealership Rating
Employee Rating

Drew is a complete stud! Made buying a car a pleasure! I’d recommend Brent brown and for sure Drew and Nate! More

by HUGGPLUMBING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Drew Brown, Nate Casper

Feb 13, 2024

Brent Brown Toyota responded

Thank you for the positive feedback! We are delighted to know that you had a good car-buying experience and we appreciate you recommending us at Brent Brown Toyota!

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