Richard Levi
Richard Levi at Capital Toyota, Inc.
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Richard Levi

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.8
103 Reviews
4.8

103 Reviews

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103 Reviews of Richard Levi

May 14, 2024

Dealership Rating
Employee Rating

Service department is well run and efficient. Had me out quickly for my oil change. More

by jimbow1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Shadrick, Sandy Leamon

May 16, 2024

Capital Toyota, Inc. responded

Thank you for your wonderful review! We're delighted to hear that our service department is well run and efficient, and that we were able to get you in and out quickly for your oil change. Your satisfaction is our top priority, and we look forward to serving you again.

May 06, 2024

Dealership Rating
Employee Rating

They always provide good, prompt thorough service. All employees are always polite, helpful and knowledgeable More

by christinehood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Capital Toyota, Inc. responded

Thank you for your kind words! Providing good, prompt, and thorough service is our top priority, and we're thrilled to hear that we've met your expectations. We take great pride in our team's dedication to being polite, helpful, and knowledgeable, and it's wonderful to know that their efforts have made a positive impact on your experience with us. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service at Capital Toyota!

May 02, 2024

Dealership Rating
Employee Rating

Friendly service department. Service Tech honors your appts and wait time is at a minimum.. More

by Susanbasham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon, Gwen Livley

May 07, 2024

Capital Toyota, Inc. responded

Thank you for sharing your experience with our service department! We're delighted to hear that you found our team to be friendly and that our service technician honored your appointments while keeping wait times to a minimum. Providing efficient and reliable service is a top priority for us at Capital Toyota. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your feedback and look forward to serving you again!

April 16, 2024

Dealership Rating
Employee Rating

Great customer service and they had my car done earlier than expected. Overall good experience. More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Capital Toyota, Inc. responded

We're absolutely delighted to receive your fantastic review! Providing outstanding customer service and completing your car service ahead of schedule are our main goals here at Capital Toyota. It's wonderful to hear that we could not only meet but exceed your expectations. Thank you for sharing your experience, and we can't wait to welcome you back again soon!

March 12, 2024

Dealership Rating
Employee Rating

I just came in for routine 80k service which was done quickly and efficiently. Kudos. More

by tsf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Capital Toyota, Inc. responded

Thank you for sharing your experience with us! We're delighted to hear that your routine 80k service at Capital Toyota was completed quickly and efficiently. Providing prompt and thorough service is what we aim for with every visit, and it's fantastic to know that we met your expectations. Your kudos mean a lot to us, and we appreciate your trust in our team. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We're here to help, and we look forward to serving you again in the future!

February 15, 2024

Dealership Rating
Employee Rating

Richard great guy. Very helpful. Also received a Nice $10 teacher discount. Very thorough without being pushy. More

by jdpeak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Richard provided you with excellent service and was very helpful during your visit. We're also glad to hear that you received a nice teacher discount; it's our way of showing appreciation for the hard work educators do every day. We strive to provide thorough assistance without being pushy, and we're delighted that it made for a pleasant experience for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Best regards, The Capital Toyota Team

February 05, 2024

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Employee Rating

Very Quick oil change and tire rotation. I will definitely come back again. Thanks Capital Toyota. More

by flh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Capital Toyota, Inc. responded

We appreciate your kind words! It's fantastic to hear that you had a very quick oil change and tire rotation at Capital Toyota. We're delighted that you had a positive experience. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. We value your satisfaction and look forward to serving you again in the future. Thank you for choosing Capital Toyota! Safe travels, and we hope to see you again soon.

January 29, 2024

Dealership Rating
Employee Rating

Capital Toyota has always been great to deal with. Plus service is Great as always More

by Jim H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Shadrick, Scott Lundeen , Ashley Foster , Luis Valdes

Feb 05, 2024

Capital Toyota, Inc. responded

We truly appreciate your kind words! It's wonderful to hear that Capital Toyota has consistently been great to deal with, and that the service has been excellent. At Capital Toyota, providing top-notch service is our commitment, and your satisfaction is our priority. If there's anything more we can do for you or if you have any further feedback, please feel free to let us know. Thank you for your continued trust and loyalty. We look forward to serving you with excellence in the future! Safe travels, and thank you for choosing Capital Toyota!

January 15, 2024

Dealership Rating
Employee Rating

Great experience with routine maintenance! On time and very courteous with the welcome and closure experiences. More

by Cindy M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon

Jan 15, 2024

Capital Toyota, Inc. responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that your routine maintenance went smoothly, and our team provided you with on-time and courteous service from start to finish. At Capital Toyota, we strive to make every visit a great experience for our customers. If there's anything else we can do for you, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

January 03, 2024

Dealership Rating
Employee Rating

Took vehicle to dealership for a recall. Vehicle was completed on time. Establishment has a nice waiting area. More

by foosballnut
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 04, 2024

Capital Toyota, Inc. responded

Thank you for sharing your experience with us! We're pleased to hear that your vehicle's recall was completed on time and that you found our establishment to have a nice waiting area. Providing timely service and a comfortable waiting environment are priorities for us. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We appreciate your feedback and look forward to continuing to provide you with excellent service. Safe and enjoyable driving!

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