Richard Lanci
Richard Lanci at BMW of Fort Washington
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Richard Lanci | Page 22

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
220 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

44 yrs, 6 mos

Languages Spoken

English English

5.0

220 Reviews

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220 Reviews of Richard Lanci

May 12, 2022

Dealership Rating
Employee Rating

I came in today to switch out of my winter tires. Spring is here and I needed my summer wheels mounted. I’ve been a customer for several years and they never disappoint. Thank you very much Tarek Ben More

by missmoze1125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 15, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 06, 2022

Dealership Rating
Employee Rating

My experience with BMW of Fort Washington was awesome from the general manager Mike Fastman to the service Manager Richard Lanci and my service advisor Amie Marshall They really take good care of you I w More

by mcesarinijr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2022

Dealership Rating
Employee Rating

I have been a customer of this store since 1974. I have purchased and maintained 11 BMW’s and always found that I received the best treatment before and after the sale. I like working with car peopl More

by Gstauffer2816
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2022

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 22, 2022

Dealership Rating
Employee Rating

Rich Lancy and Ben Ammar, EXCELLENT SERVICE! Jay Sponseller you do have a great team. Greatly recommend BMW of Fort Washington Service More

by Ujjalamittal
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JP Dunphy, Ben Ammar

Mar 24, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

March 15, 2022

Dealership Rating
Employee Rating

Always received excellent, honest, professional, and friendly service and support for 16 years! I wouldn’t go anywhere else! More

by Marc B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2022

BMW of Fort Washington responded

Hi Marc, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 05, 2022

Dealership Rating
Employee Rating

The service department is the BEST! Wouldn’t take my car anywhere else! Everyone is so helpful. More

by Dnoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 07, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 03, 2022

Dealership Rating
Employee Rating

Ben Ammar and Santo were absolutely incredible. They surpassed every expectation I had. This was by far the best auto car service experience of my life. More

by Joe D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar , Santo Hannawacker

Feb 05, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 20, 2021

Dealership Rating
Employee Rating

I have owned or leased more than 44 cars since 1975 and I have to say, leasing my 2019 5 series under Bryan was the easiest piece of business I have done. Bryan made it a flawless process, start to finis More

by tpanotch
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Gustie , Robert Cesarini, Stephanie Cesarini, Amy Graham , Lenny at the courtesy car counter get 5 stars, as well from me

August 04, 2020

Dealership Rating
Employee Rating

see above Service was done promptly and well. Everyone was pleasant and helpful. The cost was less than the original quote. Richard Lanci handled it well for me More

by hwb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 25, 2017

Dealership Rating
Employee Rating

Edward Salloum works very hard for the compamy and client Edward Salloum put me back into the car I should have been driving all along. As I leased two 5 Series BMWs in the past and then had to get into oth More

by Kathy Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
...
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