Richard Lanci
Richard Lanci at BMW of Fort Washington
Refer Me

Richard Lanci | Page 21

Service and Parts Director

BMW of Fort Washington

500 Pennsylvania Avenue
Fort Washington, PA 19034

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5.0
220 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

44 yrs, 6 mos

Languages Spoken

English English

5.0

220 Reviews

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220 Reviews of Richard Lanci

July 16, 2022

Dealership Rating
Employee Rating

Ben is always helpful pleasant friendly and quick to make helpful suggestions. I can always depend on him to say hello and he always remembers my name. More

by jess.leventhal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 16, 2022

Dealership Rating
Employee Rating

The BMW of Ft Washington is the best BMW dealership, amazing service staff and especially Ben is so very helpful! More

by cranbolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

July 15, 2022

Dealership Rating
Employee Rating

Ben Ammar great guy love him always willing to helpi will commend BMW fort Washington More

by Robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Jul 18, 2022

BMW of Fort Washington responded

Hi Robin, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

July 13, 2022

Dealership Rating
Employee Rating

Easy simple drop off and pick up. Very responsive to questions Price for work very reasonable More

by ppocalyko0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Amie Marshall, Frank Menna

Jul 14, 2022

BMW of Fort Washington responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 12, 2022

Dealership Rating
Employee Rating

Ben ammar is the best! !! Very helpful and made everything effortless! I will recommend bmw of fort Washington More

by Aleksandratrp29
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Jul 14, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 01, 2022

Dealership Rating
Employee Rating

Ben Ammar, rich Lanci, and Ryan young. Great service at bmw of fort Washington. Highly recommend! More

by Mike Errichetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Young, Ben Ammar

Jul 03, 2022

BMW of Fort Washington responded

Hi Mike, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Fort Washington! Thanks again for the recommendation, and have an amazing day!

June 28, 2022

Dealership Rating
Employee Rating

I had my car in for service today and the experience was wonderful dealing with Amie Marshall my service advisor, I was first introduced to Mr. Jim Kostack the sales and service director who was a pleasure More

by rvenezia2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jim Kostack, Amie Marshall

Jun 29, 2022

BMW of Fort Washington responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 07, 2022

Dealership Rating
Employee Rating

The service on my BMW was perfect. Very happy. Frank & Troy were great. The staff was extremely helpful and friendly. Highly recommended. Thank You! More

by stevepearlman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

BMW of Fort Washington responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2022

Dealership Rating
Employee Rating

Brought my X5 into BMW OF FORT WASHINGTON FOR SERVICE. … Boy talk about rolling out the red carpet from the time I pulled up to service greeted by Amie Marshall my service advisors the Service director R More

by mcesarinijr
Recommend Dealer
Yes
Jun 06, 2022

BMW of Fort Washington responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 13, 2022

Dealership Rating
Employee Rating

Thank you Ben ammar for making my car look like new! ! You guys are the best I highly recommend Bmw of Fort Washington. I’ll call you better not very More

by Clinton Deiley
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Ammar

May 15, 2022

BMW of Fort Washington responded

Hi Clinton, thank you so much for your feedback! Ben ammar will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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