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Rich Jacobsen

Overview Reviews (355) Inventory (259)

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Rich Jacobsen

Rich Jacobsen | Page 30

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

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5.0

355 Reviews

Richie is #1...just ask him!

Overview Reviews (355) Inventory (259)

Dealership Experience

42 yrs, 5 mos

Industry Experience

42 yrs, 4 mos

5.0

355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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355 Reviews of Rich Jacobsen

June 17, 2022

Dealership Rating

Employee Rating

Rich and the AH Ford team are amazing. Great dealership and always very helpful. Will always bring my business to them. Great dealership and always very helpful. Will always bring my business to them. More

by Sklopack33

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 23, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

June 11, 2022

Dealership Rating

Employee Rating

Richard Jacobsen helped us at Arlington Heights IL location. He was very helpful and good with all information. location. He was very helpful and good with all information. More

by penny.merritt75

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jun 15, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

June 09, 2022

Dealership Rating

Employee Rating

Richard Jacobsen was knowledgeable, easy to work with and took care of everything I needed took care of everything I needed More

by andyk2

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 14, 2022 -

Arlington Heights Ford responded

Thank you for the excellent review! It is great to know that our team here at Arlington Heights Ford was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

June 09, 2022

Dealership Rating

Employee Rating

I bought a new truck from Arlington Heights Ford from Rich Jacobsen. Great experience. Would shop here again. Rich Jacobsen. Great experience. Would shop here again. More

by RandomName

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 13, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

June 07, 2022

Dealership Rating

Employee Rating

Arlington Heights Ford Richard Jacobsen was my salesman and he treated me well. I order my F350 thru him and he helped me from start to end. and he treated me well. I order my F350 thru him and he helped me from start to end. More

by oleghray

Customer Service

Friendliness

Recommend Dealer

Yes

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Jun 11, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

May 09, 2022

Dealership Rating

Employee Rating

I was very pleased that I was able to have service (the works) completed within one hour. works) completed within one hour. More

by cgkroon

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva

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May 12, 2022 -

Arlington Heights Ford responded

May 07, 2022

Dealership Rating

Employee Rating

good dealer good people good service and fair treatment that’s all we want when dealing with cars arlington heights ford does it all that’s all we want when dealing with cars arlington heights ford does it all More

by DJ2BIG

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Jerry Hood, Mike Waddle , Tony Guido, John Rodriguez, Cassie Smith

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May 11, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

May 03, 2022

Dealership Rating

Employee Rating

Ordered an F150 with Rich to my liking. Truck arrived, everything when smooth. Nice and Funny guy. Rich took care of everything. I will highly recommend him all the time. Thanks Rich Truck arrived, everything when smooth. Nice and Funny guy. Rich took care of everything. I will highly recommend him all the time. Thanks Rich More

by Fermuniz97

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez

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May 05, 2022 -

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

May 02, 2022

Dealership Rating

Employee Rating

I ordered a F150 just how I wanted it. Truck came in, everything went smooth. He really took care me. Funny man, nice guy, He’s the one to go too. Recommend Rich all the time. Truck came in, everything went smooth. He really took care me. Funny man, nice guy, He’s the one to go too. Recommend Rich all the time. More

by Fermuniz97

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 05, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

April 29, 2022

Dealership Rating

Employee Rating

We have purchased all of our Ford vehicles --- Focus, Fusion, Edge, Explorer ST --- from Arlington Heights Ford. One of the major factors that influences our returning for new purchases is the competent, Fusion, Edge, Explorer ST --- from Arlington Heights Ford. One of the major factors that influences our returning for new purchases is the competent, complete, and efficient service. Today, my Explorer ST was serviced, and my service rep Ikram Alam was knowledgeable, pleasant, helpful, reassuring, and conscientious. He, like all of the other service writers, have always met our expectations! More

by DocEsch

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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May 04, 2022 -

Arlington Heights Ford responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Arlington Heights Ford Team

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