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Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 21

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
355 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 5 mos

Industry Experience

42 yrs, 4 mos

5.0

355 Reviews

Write a Review

355 Reviews of Rich Jacobsen

August 08, 2023

Dealership Rating
Employee Rating

Great service, very nice sales managers. They helped me buy new trucks very quickly and at a good price. More

by Kiryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Tim Uphoff

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Aug 11, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

August 05, 2023

Dealership Rating
Employee Rating

Second truck from rich Jacobsen and Arlington heights Ford thank you again for helping me get started with my new company More

by US CHAMPION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Israel Gonzalez, Tim Uphoff

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Aug 09, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second truck buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Arlington Heights Ford Team

August 02, 2023

Dealership Rating
Employee Rating

This is my third truck from rich Jacobsen he has helped me each time getting me trucks I needed thank you rich More

by Ervinels4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Israel Gonzalez, Ben McCarty, John Rodriguez, Tim Uphoff

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Aug 07, 2023

Arlington Heights Ford responded

Ervinels4, it was a pleasure to read about your third car-buying experience at Arlington Heights Ford. Congratulations on your new truck! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Rich provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Arlington Heights Ford Team

August 01, 2023

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Employee Rating

Good customer service, not pushy, answered all my questions, and was a pleasure to do business with! More

by Al.cherry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez, Ben McCarty, Tim Uphoff

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Aug 04, 2023

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

July 31, 2023

Dealership Rating
Employee Rating

My second truck from same dealership and salesman Richard Jacobsen very good service and like salesman a lot thank you for great service More

by Swohlbrandt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Rosa , Joe Baez, Israel Gonzalez, Ben McCarty, Tim Uphoff

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Aug 03, 2023

Arlington Heights Ford responded

Thank you for leaving us this great review, Swohlbrandt. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Arlington Heights Ford Team

July 29, 2023

Dealership Rating
Employee Rating

Excellent help on both the sales and finance side. Will definitely be back to this location More

by Dan
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Israel Gonzalez

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Aug 01, 2023

Arlington Heights Ford responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Arlington Heights Ford Team

July 29, 2023

Dealership Rating
Employee Rating

This is my first two trucks for my business great salesman rich Jacobsen helped me with my loans and great service with finance More

by US CHAMPION
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez, Ben McCarty, Tim Uphoff

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Aug 01, 2023

Arlington Heights Ford responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Arlington Heights Ford Team

July 24, 2023

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Employee Rating

He helped us out getting our new Bronco very nice thank you so much our third ford and very happy thankyou More

by dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic , Ben McCarty

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Jul 27, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience, Dave! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

July 20, 2023

Dealership Rating
Employee Rating

This dealership and salesman rich Jacobsen helped me get two truck and I will continue to do business with him thankyou More

by Mirbek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez

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Jul 25, 2023

Arlington Heights Ford responded

Mirbek, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

July 17, 2023

Dealership Rating
Employee Rating

Rich Jacobsen made the process of buying my Ford Mach-E seamless. He was so accommodating. Jose Gutierrez was extremely helpful with my trade in. Impeccable service! I will definitely buy from Arlingto More

by pontios81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez

Report | Print
Jul 20, 2023

Arlington Heights Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Ford Team

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