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Rhoel Gray
230 Reviews
Hi, my name is Rhoel Gray, I am a service advisor at Germain BMW of Naples. I started with the Germain Motor Co. in March of 2007 as a service advisor at Germain Acura in Naples, FL. Under the guidance and mentorship of Joe Diclaudio, and my sincere commitment to creating memorable and unique customer experiences, Germain Acura was ranked as one of the top 5 dealers in the nation for customer satisfaction 5 years in a row. Once at the #1 and #2 position out of 272 dealerships nationwide. In March of 2012, I transitioned to Germain BMW. I am proud to be a part of the Germain Motor Co. and the Germain BMW family because the level of dedication and significance given to our customer’s happiness is unparalleled. When I’m not working I enjoy fishing, watching documentaries on The History Channel and spending time with my wife and our son. I look forward to meeting you, and having you as a client for life by attending to your service needs at the level of excellence you deserve and expect.
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230 Reviews of Rhoel Gray
October 02, 2023
Charles Griffith was very professional and knowledgeable. Good communication skills when explaining the repair and maintenance service to my car. Very pleased and will definitely return to BMW of Naples. Good communication skills when explaining the repair and maintenance service to my car. Very pleased and will definitely return to BMW of Naples. More
by Jackie
Other Employees Tagged: Chuck Griffith
August 23, 2023
Brought my BMW in for 1 year service. While at the dealership, I went over to the sales area and spoke with Kyle Barry, the BMW genius. So happy I spoke with him. Knowledgeable, pleasant While at the dealership, I went over to the sales area and spoke with Kyle Barry, the BMW genius. So happy I spoke with him. Knowledgeable, pleasant, and courteous. Very helpful as I had yet to learn about the cars features after a year of ownership. At the time of the purchase, there was no BMW genius at this location. So happy there is now a genius present at the dealership. Kyle Barry will welcome any BMW customers with open arms to help you become familiar with your new or old BMW vehicle. I keep his contact information close to contact him with any questions. Thank you BMW ! More
by steveofhearts
Other Employees Tagged: Kyle Barry
July 27, 2023
John the Sales Manager and The entire staff fixed several issues after a purchase of a i3. No questions asked they are here to help and keep you satisfied! issues after a purchase of a i3. No questions asked they are here to help and keep you satisfied! More
by tuminelli.ryan
Other Employees Tagged: John Casco
June 23, 2023
PROFESSIONAL STAFF ALWAYS GREETING YOU BY NAME MAKING SURE THAT YOUR APPOINTMENT IS IMPORTANT AND CORRECT SURE THAT YOUR APPOINTMENT IS IMPORTANT AND CORRECT More
by miltonmharshman
Other Employees Tagged: Bill Emerson, David Brown
June 15, 2023
Everyone was super helpful and explained everything clearly and concisely. Wife and I were very happy with our experience. Hope to buy another car here again soon. Thank you very much!! clearly and concisely. Wife and I were very happy with our experience. Hope to buy another car here again soon. Thank you very much!! More
by Derek
Other Employees Tagged: Flavio Galasso, Bill Emerson, Paul Cullinan, Chuck Griffith, Jeremy Bongle, David Walker-Hughes, David Brown , John Casco, George Donovan, April Buckley, John Robovitsky
June 01, 2023
BMW of Naples is the best dealership anywhere. Great customer service! Rhoel Gray always make sure everything is done to perfection. And thank you Bill Emerson for having the best service team! Great customer service! Rhoel Gray always make sure everything is done to perfection. And thank you Bill Emerson for having the best service team! More
by susierae1
Other Employees Tagged: Flavio Galasso, Bill Emerson , John Casco
