Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Rhett Sheeder
Rhett Sheeder at Lithia Ford Lincoln of Boise

Rhett Sheeder

Service Manager

Lithia Ford Lincoln of Boise

8853 West Fairview Ave
Boise, ID 83704

4.7
665 Reviews
4.7

665 Reviews

Write a Review

665 Reviews of Rhett Sheeder

May 24, 2024

Dealership Rating
Employee Rating

They came early to their afternoon appointment. He told me that it would take mere minutes. I was surprised that they were done so quickly. It works just fine. More

by DMT447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aron Anderson, Lisa Crabtree, Kyle Hossfeld, Jessica JARAMILLO, Curt Carlson

Helpful
Report | Print

May 09, 2024

Dealership Rating
Employee Rating

Lithia Ford Service Department has mastered customer service. Sara and Rhett go above and beyond. More

by DAWNMENGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sara Curry

Helpful
Report | Print
May 10, 2024

Lithia Ford Lincoln of Boise responded

Thank you, Dawn, for taking the time to share your thoughts on working with Rhett and Sara. We're glad to hear they delivered such a great experience! Best Regards, Jim Sterk General Manager

May 08, 2024

Dealership Rating
Employee Rating

Mike in the service department was super responsive and great to work with! I will definitely bring my truck back More

by Garrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike

Helpful
Report | Print
May 09, 2024

Lithia Ford Lincoln of Boise responded

It's great to hear that Mike was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

May 03, 2024

Dealership Rating
Employee Rating

Lithia Ford Tram is my choice for all my 2017 Ford Edge service needs. You are amazing More

by wdkeating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 06, 2024

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

May 01, 2024

Dealership Rating
Employee Rating

Did a nice and quick job. Service writer communicated with me and the time was quicker than he said it would be. More

by markmckibben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
May 02, 2024

Lithia Ford Lincoln of Boise responded

Thank you, Mark, for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! Best Regards, Jim Sterk General Manager

April 30, 2024

Dealership Rating
Employee Rating

Changed me to rotate my tires have not been charged before since 2020 insinuated I was lying More

by Tomwoodyswoodcraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
May 04, 2024

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind contacting us so we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

April 29, 2024

Dealership Rating
Employee Rating

Passenger side undershield started dragging, the service department fixed it in 30 minutes, from when I arrived, and I was free for the rest of the day More

by Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aron Anderson, Lisa Crabtree, Kyle Hossfeld, Curt Carlson, Trisha Feigel

Helpful
Report | Print
Apr 29, 2024

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, Nathan, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

April 25, 2024

Dealership Rating
Employee Rating

Staff are helpful and friendly, waiting time seems to be less now as well. Thanks. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 27, 2024

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Nancy, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

April 12, 2024

Dealership Rating
Employee Rating

I used their mobile at home service. I'm sorry I can't remember the representative's name who came by. It was awesome! I was very happy to not have to drive up to the service center for More

by TERRYATID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 12, 2024

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

April 12, 2024

Dealership Rating
Employee Rating

I appreciate the quick service without an appointment and the time that the service advisor spent after the service was completed to review the report. More

by DNMC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 12, 2024

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

1
2
...
67

Dealership Inventory (699 Vehicles)

new 2024 Ford Edge car, priced at $37,995
2024 Ford Edge
new
Agate Black Metallic exterior
8-Speed A/T
AWD
$37,995
View Details
new 2024 Ford Edge car, priced at $35,995
2024 Ford Edge
new
Oxford White exterior
8-Speed A/T
AWD
$35,995
View Details
new 2024 Ford Edge car, priced at $37,995
2024 Ford Edge
new
Carbonized Gray Metallic exterior
8-Speed A/T
AWD
$37,995
View Details
new 2023 Ford F-150 Lightning car, priced at $88,490
2023 Ford F-150 Lightning
new
Stone Gray Metallic exterior
1-Speed A/T
AWD
$88,490
View Details
new 2023 Ford F-150 Lightning car, priced at $58,285
2023 Ford F-150 Lightning
new
Azure Gray Metallic Tri-Coat exterior
1-Speed A/T
AWD
$58,285
View Details
new 2024 Ford Bronco Sport car, priced at $36,285
2024 Ford Bronco Sport
new
Azure Gray Metallic Tri-Coat exterior
8-Speed A/T
4WD
$36,285
View Details
View All Inventory