Reed Chatting

It was an absolute pleasure to work with Rick Reid at Greentree Toyota in purchasing a 4Runner. He got me the exact car I wanted, didn’t use crazy sales tactics, and got the deal done quickly. He took ca Greentree Toyota in purchasing a 4Runner. He got me the exact car I wanted, didn’t use crazy sales tactics, and got the deal done quickly. He took care of everything. So much so my husband came in the next day and bought his own 4Runner from Rick! Highly recommend. More

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The Manager of the service department was deceitful and completed the paperwork his team filled out was full of inaccurate information. When I questioned him and the owner of the company they asked me to completed the paperwork his team filled out was full of inaccurate information. When I questioned him and the owner of the company they asked me to find a new place to service my three Toyotas. More

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The worst service I have ever received. Two different technicians went on a test drive and BOTH heard the noises. Mark Tinger then intervened and said neither tech heard any noises. Then Two different technicians went on a test drive and BOTH heard the noises. Mark Tinger then intervened and said neither tech heard any noises. Then when pushed with the facts he advised in writing that he and the techs took a ride with two other similar vehicles and the noise was the same. He also emailed and left a voice message threatening to call the police if I didnt return the loaner. I had told someone else earlier that I would need to keep the loaner until my car was fixed. Been waiting for the owner to call me back for a week. More

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Great experience the first time with Rick, so we came back a second time! Rick is very knowledgable and helpful in anyway. Makes you feel very comfortable through The entire purchase. He made himself ava back a second time! Rick is very knowledgable and helpful in anyway. Makes you feel very comfortable through The entire purchase. He made himself available for us whenever we had questions. When it’s time to go back a third time, it will definitely be with Rick and the entire team at Greentree Toyota! More

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Working with Mike has been a pure joy. I never needed to step into the showroom to purchase the vehicle, until the vehicle was in the showroom. Everything was easy and he was able to procu I never needed to step into the showroom to purchase the vehicle, until the vehicle was in the showroom. Everything was easy and he was able to procure a Corolla Hybrid within 4 weeks instead of waiting 6 months as some of my colleagues have been experiencing. I will certainly purchase another vehicle from Greentree Toyota and I will use Mike Shakro for the sale. By the way...The service department is amazing. The Service Manager and also Reed Chatting all helped with this sale as Reed was the one who put me in touch with Mike. Looking forward to many more years of doing business with Greentree. More

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We buy our Toyota vehicles only from Greentree because of the exceptional service and the staff treats us like family, especially Michael S. and Keith F. and Max. the exceptional service and the staff treats us like family, especially Michael S. and Keith F. and Max. More

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Excellent job, good customer service/experience. Explain all the questions. Helpful with finding financial advice and support. Explain all the questions. Helpful with finding financial advice and support. More

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I left another Toyota dealership due to terrible customer service and the fact that they lost two of my vehicles for several hours. I had to find my own vehicles on their lot that I had dropped off for servi service and the fact that they lost two of my vehicles for several hours. I had to find my own vehicles on their lot that I had dropped off for service the night before. That burnt a bridge and I found Greentree Toyota. I called and spoke with Reed and explained the situation. I own several Toyota vehicles and buy several more each and every year for my business. He was understanding and expressed empathy for my issues. I have been bringing all my vehicles to Reed, which means every other month I visit Reed with usually two or more vehicles at once. Reed is always very attentive to getting me in and out quickly, addresses any issues and concerns, and always follows up with me to let me know what's going on and what needs to be taken care of. I know that I can count on Reed to watch over my vehicles and I look forward to seeing him when I arrive. To me, the person behind the desk makes it or breaks it, and Reed has me coming back with my entire fleet of vehicles exclusively to him. More

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They lie about service will hide any damage they caused. Becareful what they say. I know so many locals including myself that got screwed because there lies. SERVICE DEPARTMENT IS THE WORST Becareful what they say. I know so many locals including myself that got screwed because there lies. SERVICE DEPARTMENT IS THE WORST More

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Reed is an absolute legend. Currently own three Toyotas in three family and none visit any other service center. Currently own three Toyotas in three family and none visit any other service center. More

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