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Randy Lewis
Randy Lewis at Honda of the Avenues

Randy Lewis

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.6
106 Reviews
4.6

106 Reviews

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106 Reviews of Randy Lewis

March 24, 2026

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Employee Rating

Fast, friendly and topnotch service I always have an incredible experience. Randy and the rest of the staff are always very friendly and trustworthy. I don't trust my vehicle to any other dealership bes More

by fredwright2423
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

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Mar 25, 2026

Honda of the Avenues responded

Thank you for your kind words. We’re glad to hear you consistently have a great experience with our team. We appreciate your trust and look forward to continuing to take care of you and your vehicle.

March 14, 2026

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Employee Rating

Randy was very professional and gave me updates on the progress of my vehicle, which was appreciated. More

by NELLE08_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian and Anthony 5 stars

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Mar 16, 2026

Honda of the Avenues responded

Thank you for your feedback. We’re glad to hear Randy kept you informed and provided a professional experience. We appreciate you taking the time to share your visit with us.

March 12, 2026

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I’m satisfied everything I ask it was checked and done. Thank you very much. More

by AGUSTINMARTINEZ50
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Recommend Dealer
Yes
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Mar 13, 2026

Honda of the Avenues responded

Thank you for your feedback! We're glad to hear everything you requested was checked and taken care of. We truly appreciate your trust in Honda of the Avenues and look forward to assisting you again in the future.

February 28, 2026

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I provided services that were needed and from the invoice that was sent I was able to verified. They forgot to conduct an oil change on the vehicle More

by Ash_stanton
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

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Mar 03, 2026

Honda of the Avenues responded

Thank you for your feedback. We’re glad to hear the invoice provided clear verification of the services performed. However, we sincerely apologize for missing the oil change. That is certainly not the level of thoroughness we strive for. Please reach out to us directly so we can address this promptly and make it right. We appreciate you bringing this to our attention and the opportunity to correct it.

February 28, 2026

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Employee Rating

Was told car was under warranty for a factory recall. Asked about it the recall specifically. Car was at another mechanic prepared to do work if not covered. Was told it was covered. Picked car drove 3 h More

by DSTIFT
Recommend Dealer
No

Other Employees Tagged: Randy Lewis

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Mar 03, 2026

Honda of the Avenues responded

Thank you for bringing this to our attention. We sincerely apologize for the frustration and inconvenience this situation caused. We understand how upsetting it must have been to be told the repair was covered under a factory recall, make the three-hour drive, leave your vehicle with us for several days, and then learn it was not covered. That is not the experience we want anyone to have. Please contact us directly so we can review what happened and look into this further. We truly appreciate the opportunity to address your concerns and work toward a resolution.

January 30, 2026

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Employee Rating

Always treated awesome. Great service. Our Ridgeline has been serviced at this location since purchase. Wouldn't take it anywhere else. More

by Joe and Kim Karr
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

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Feb 10, 2026

Honda of the Avenues responded

Thank you for your loyalty and kind words! We’re thrilled your Ridgeline has been well taken care of and that you always feel welcomed. We truly appreciate you choosing us!

January 27, 2026

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Randy Lewis was very helpful during my visit. Also, Bobby Howard was also helpful. Very good staff More

by Jim
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

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Jan 28, 2026

Honda of the Avenues responded

Thank you for the great feedback! We’re happy to hear Randy and Bobby provided helpful service. We truly appreciate your kind words and your support.

January 26, 2026

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Customer oriented willing to help service rep offered to order my special oil filter before I come so I don’t have to wait so long More

by WNG5
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Honda of the Avenues responded

Thank you for the great feedback! We’re happy to hear our service team went the extra mile to make your visit quicker and more convenient. We truly appreciate you choosing us.

January 15, 2026

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Great experience. I had missed my appointment the day prior so I walked in the next day. They completed my work ahead of the quoted time despite being very busy. Great More

by IANANDREW85
Recommend Dealer
Yes

Other Employees Tagged: Randy Lewis

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Jan 21, 2026

Honda of the Avenues responded

Thank you for your review! We’re glad your visit was smooth, your work was completed ahead of schedule, and our team provided a great atmosphere and helpful service. We appreciate your feedback!

January 01, 2026

Dealership Rating
Employee Rating

Exceeded expectations excellent service communication was next level recommended to friends and family to visit More

by fahadali82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Dan Deitrick, Steve Fink, Eric Laurendeau, Jon Mazur

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Jan 13, 2026

Honda of the Avenues responded

Thank you for your review. We’re thrilled we exceeded your expectations and appreciate you recommending us to friends and family.

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