"Thanks a whole bunch"
Just purchased my first used car in 10 years. Everyone I dealt with were fantastic, helpful and professional and honest. Would not hesitate in recommending to family and friend. Thanks to Danny, Tyler, Randy, Niki and Mike
After being pressured at other dealerships, it was a pleasure to deal with a professional crew at Richmond Chrysler. We got a great deal on a New Ram 1500 Sport. Would highly recommend this dealership to family and friends.
Other Employees Tagged:
"Major issues solved well! "
We purchased a Dodge Grand Caravan on September 29, 2015. We were very pleased on the day we purchased the van with both Dan and Rudy, the salesmen that helped us. They were friendly and pleasant to work with.
In the weeks following our purchase we had issues with the service we received while trying to have the extra pieces we purchased with the vehicle installed. The good news is that when we escalated our concerns we received excellent resolution. While we struggled with several of the staff, we were very impressed with Rudy, Moses and Anita. All three were diligent in their communication with us and seemed to genuinely care and want to ensure that the situation was remedied and that we left as happy customers.
While a poor experience is never a good thing, I think a company that can take a less than satisfied customer and make them feel valued and important again is a company worth recommending!