Randy Covert | Page 2

Randy was very thorough, made the deal with no problem . Would definitely purchase again from here Would definitely purchase again from here More

by Shughymes1 Verified Customer Verified Customer

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I purchased from out of state (Colorado) and flew in to Houston to purchase my vehicle. Randy was quick in response over email, text, and on the phone. I got all my questions answered ahead of time before Houston to purchase my vehicle. Randy was quick in response over email, text, and on the phone. I got all my questions answered ahead of time before booking a flight. When I arrived, Randy picked us up in the vehicle we were purchasing (he even took it through the carwash before he arrived) so that I could test drive it before heading back to the dealership for all the paperwork. While at the dealership, everyone was professional and kind and courteous. The general manager, David, even took time to chat with us for a bit and then gifted us some branded tumbler mugs to hold our beverages on the roadtrip back to Colorado. I could not have asked for abetter experience purchasing a preowned vehicle, especially from out of state! I'm very appreciative of everyone. More

by Dylan M. Verified Customer Verified Customer

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Best experience I had working with Randy Finance just awesome awesome service no haggling it’s just too good awesome awesome service no haggling it’s just too good More

by june4 Verified Customer Verified Customer

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Great customer service. Found what I was looking for. Go an extra step to accommodate my request. Found what I was looking for. Go an extra step to accommodate my request. More

by suphu_2004 Verified Customer Verified Customer

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The vehicle was as described online and the buying process was excellent. I received a good value for my old vehicle and process was quick. process was excellent. I received a good value for my old vehicle and process was quick. More

by Enrique Verified Customer Verified Customer

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I was extremely dissatisfied with the service I received at Northside Lexus when I purchased my 2019 Land Rover Discovery! What I have to write will go well over the 15 word Minimum so I will forward my co at Northside Lexus when I purchased my 2019 Land Rover Discovery! What I have to write will go well over the 15 word Minimum so I will forward my complaint to corporate. More

by sherryl0 Verified Customer Verified Customer

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She help me bought my new Rx 350 & excellent customer service & experience I’m happy with my new 2024 rx service & experience I’m happy with my new 2024 rx More

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All were pleasant to deal with. Had along wait when it was turned over to finance person. Had to drive back to Arlington. Had along wait when it was turned over to finance person. Had to drive back to Arlington. More

by mrchesnut7959 Verified Customer Verified Customer

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Randy Covert was very professional and courteous. He was always pleasant, even though I know getting into that back seat was difficult! If I needed another vehicle, I would ask for Randy. Doug Gilm He was always pleasant, even though I know getting into that back seat was difficult! If I needed another vehicle, I would ask for Randy. Doug Gilmer from the finance department worked his tail off to get the deal completed. My Bank of America preapproval was giving him problems, but he kept working with them and got it done. Thanks to both! Others pitched in to help when Randy or Doug were busy, and that shows a great team. More

by bug64 Verified Customer Verified Customer

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Randy was very helpful and I was in and out in 3 hours with my preowned Volvo XC90! with my preowned Volvo XC90! More

by irejeepguy Verified Customer Verified Customer

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