Rande Kristaiansen | Page 7
Service Advisor
Arlington Toyota
10939 Atlantic Blvd
Jacksonville, FL 32225
77 Reviews
Write a Review77 Reviews of Rande Kristaiansen
September 11, 2020
My daughter scheduled an appointment in advanced; waited almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nis almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nissan Versa and an oil change. The service agent had a total disregard for her time and did not express remorse or empathy after letting her know that he was incompetent and could not assist her. I find that to be totally unacceptable. She had to be inconvenience by returning the next day. The good news is that it was eventually repaired and she was not charged. Also we typically do not have these issues with Arlington Toyota. More
September 10, 2020
Great Service provided by my service advisor Rande. Only place I take my vehicles. Would recommend to anyone to take their car for service to Arlington Toyota. place I take my vehicles. Would recommend to anyone to take their car for service to Arlington Toyota. More
September 09, 2020
Good experience all around, with Randy and Tom with his help on tire replacement, will always use Arlington Toyota , also like the pick and del service ..Thanks Herb help on tire replacement, will always use Arlington Toyota , also like the pick and del service ..Thanks Herb More
July 15, 2020
Great service Everyone friendly and made sure that my car was taken care of. Also Rande made sure that I got a part for my car that I was waiting three years for. Everyone friendly and made sure that my car was taken care of. Also Rande made sure that I got a part for my car that I was waiting three years for. More
Other Employees Tagged: Did not get his name but works in the rental office. He took very good care of me - made it possible for me to get a rental car for the day.
June 15, 2020
The service was great, Rande and Chauncey are always awesome to work with. The process of having my vehicle serviced was made very streamlined and they made sure my car was serviced exactly as asked. awesome to work with. The process of having my vehicle serviced was made very streamlined and they made sure my car was serviced exactly as asked. More
Other Employees Tagged: Chauncey Andrews
May 31, 2020
Wonderful Service Alisa Golden My name is Alisa Golden. I am the owner of the 2011 Toyota Camry. I purchase my Camry from Arlington Toyota 11 years ago with only 4 Alisa Golden My name is Alisa Golden. I am the owner of the 2011 Toyota Camry. I purchase my Camry from Arlington Toyota 11 years ago with only 4 mile on my baby aka Monique. My wonderful service advisor Rande Kristaiansen has always been patient, honest, trustworthy, and knowledgeable with me and Monique aka the car. As a customer trust is very important when you are coming for a service at a location. So, I look forward to many more future services with Rande Kristaiansen at Arlington Toyota. More
Other Employees Tagged: Chauncey Andrews
May 27, 2020
I've been having my car(s) serviced here for the last 13 years and never hax a problem. They are thorough inall they do. years and never hax a problem. They are thorough inall they do. More
Other Employees Tagged: Mike Sandelin , Laura Leclerc, Robert Thompson, Thomas Hentschel, Chris Rybecky and several others
May 01, 2019
Auto Maintenance Notification Due Initially, my first visit was another rep. back in 2017 which I cannot remember his name, but was not very comfortable. I had been observing th Initially, my first visit was another rep. back in 2017 which I cannot remember his name, but was not very comfortable. I had been observing the reps. at the service center and the 2nd service representative I chose was Rande Kristaiansen. From then on Rande has very helpful whatever questions I had and make my car service appointments with him as needed. He is a very nice person to work with on my vehicle. I enjoy dealing with Mr. Rande and will continue him as my service rep. More
Other Employees Tagged: Brian Santos
March 30, 2019
New tires/alignment The service I've received at Arlington Toyota has always been above and beyond. Recently I have paid more attention to the extra care they put into t The service I've received at Arlington Toyota has always been above and beyond. Recently I have paid more attention to the extra care they put into their service and realize that having a personalized advisor really makes all the difference in the world. Rande is super detail oriented and keeps you informed every step of the way. His hard work and dedication is simply amazing. I am just happy I am a customer here and would not trade my advisor for anything in the world. More
Other Employees Tagged: Jerome Rhone, Gil Mariano, Casandra Patterson, Fabin Gonzales, Eric Stiles, Kelvin Nicholas, Luis Allen, Josh McCormick , Nico Insuyu
April 27, 2018
Been Toyota Everyone I had the pleasure of working with was extremely awesome. Arlington Toyota is definitely great company! I enjoy giving you my business and wo Everyone I had the pleasure of working with was extremely awesome. Arlington Toyota is definitely great company! I enjoy giving you my business and wouldn’t recommend any other dealership!! More
Other Employees Tagged: Saif Albanna , Ritchie Salas