Rande Kristaiansen | Page 8

The service was great, Rande and Chauncey are always awesome to work with. The process of having my vehicle serviced was made very streamlined and they made sure my car was serviced exactly as asked. awesome to work with. The process of having my vehicle serviced was made very streamlined and they made sure my car was serviced exactly as asked. More

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Wonderful Service Alisa Golden My name is Alisa Golden. I am the owner of the 2011 Toyota Camry. I purchase my Camry from Arlington Toyota 11 years ago with only 4 Alisa Golden My name is Alisa Golden. I am the owner of the 2011 Toyota Camry. I purchase my Camry from Arlington Toyota 11 years ago with only 4 mile on my baby aka Monique. My wonderful service advisor Rande Kristaiansen has always been patient, honest, trustworthy, and knowledgeable with me and Monique aka the car. As a customer trust is very important when you are coming for a service at a location. So, I look forward to many more future services with Rande Kristaiansen at Arlington Toyota. More

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I've been having my car(s) serviced here for the last 13 years and never hax a problem. They are thorough inall they do. years and never hax a problem. They are thorough inall they do. More

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Auto Maintenance Notification Due Initially, my first visit was another rep. back in 2017 which I cannot remember his name, but was not very comfortable. I had been observing th Initially, my first visit was another rep. back in 2017 which I cannot remember his name, but was not very comfortable. I had been observing the reps. at the service center and the 2nd service representative I chose was Rande Kristaiansen. From then on Rande has very helpful whatever questions I had and make my car service appointments with him as needed. He is a very nice person to work with on my vehicle. I enjoy dealing with Mr. Rande and will continue him as my service rep. More

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New tires/alignment The service I've received at Arlington Toyota has always been above and beyond. Recently I have paid more attention to the extra care they put into t The service I've received at Arlington Toyota has always been above and beyond. Recently I have paid more attention to the extra care they put into their service and realize that having a personalized advisor really makes all the difference in the world. Rande is super detail oriented and keeps you informed every step of the way. His hard work and dedication is simply amazing. I am just happy I am a customer here and would not trade my advisor for anything in the world. More

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Been Toyota Everyone I had the pleasure of working with was extremely awesome. Arlington Toyota is definitely great company! I enjoy giving you my business and wo Everyone I had the pleasure of working with was extremely awesome. Arlington Toyota is definitely great company! I enjoy giving you my business and wouldn’t recommend any other dealership!! More

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Maintenance My advisor Rande Kristiansen is amazing. The only advisor I ever use. He won't let you down highly recommend him for any of your car service needs. My advisor Rande Kristiansen is amazing. The only advisor I ever use. He won't let you down highly recommend him for any of your car service needs. LOVE ARLINGTON TOYOTA More

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Rear brake repair and brake fluid purge. My service person was Rande Kristensen, I have been coming to Arlington Toyota for a number of years for service( an Avalon and now a Camry) and had My service person was Rande Kristensen, I have been coming to Arlington Toyota for a number of years for service( an Avalon and now a Camry) and had different service people but I have had the best service from Rande. He is there when you have question and gives you the correct answers. More

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Quick service I gave these guys a 4 because of their professionalism and getting me in and out in time for another appointment that I had following my Arlington vis I gave these guys a 4 because of their professionalism and getting me in and out in time for another appointment that I had following my Arlington visit. EVERYONE acknowleges you with a hello or holding the door open as if you're celebrity. Thanks Rande Kristianson for your help! More

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Good alignment service with good and bad news I've gone to Arlington Toyota Dealer to do my alignment since 2016 when I bought my used Toyota Camry XLE 2007 and all the time service was great and I've gone to Arlington Toyota Dealer to do my alignment since 2016 when I bought my used Toyota Camry XLE 2007 and all the time service was great and the employees too...my last visit was on 12/26/2017 to check my alignment. The service was good, but when I was called to get my car by one of the service members, he told me, "I have good and bad news for you....good news is that your alignment is done and the bad news is that when our employee was taking the car out of the service, somebody hit your car on the passenger side, but don't worry the damage is minor and will be fixed, you don't have to pay a penny for that." However, now the Dealer is refusing to take responsibility for the accident when it was one of the Dealer's employees who caused the damages on the premises. Their justification: when I gave them my keys I gave the permission to any employee to drive my car and understood the risk of damage to the car. I find this excuse ridiculous. If I loan my car to anyone, the expectation is that she handle it with care. The responsibility of damage should not fall on my shoulders. While the service was good and Rande Kristiansen was a helpful and nice guy, I recommend that they expand the Dealer premises and try to find better areas to park cars that have been already serviced since they are a very busy Dealer. Maybe next time, someone else won't have the same damage to their car. More

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