Ramces Rivera | Page 18

Great Experience and Relationship Ramces was a great person to talk to. I was looking to buy my first new used car, and he helped out a lot. He knew exactly what he was talking about, Ramces was a great person to talk to. I was looking to buy my first new used car, and he helped out a lot. He knew exactly what he was talking about, and gave me great tips of things I should look for in cars. He encouraged me to guy the car that wasn't the highest prices, but was the best fit for me and what I was looking for. I easily developed trust in him and I would, and will, easily recommend him to anyone who is in the area that wants to buy a car. Finally, and one of the most important things, he was very understanding. Obviously, we knew the day once we left the car lot that the car could be sold to anyone else, but he was the one that was understanding and knew that we just had to talk to my mom so she knew all of the details of the purchase. He knew that we would be back the next morning to buy the car. He was a great sales consultant! More

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Amazing customer service I bought my car with Ramces rivera and I have and excelent expierence . so happy with all the proces and my new car. Thank you ramces I bought my car with Ramces rivera and I have and excelent expierence . so happy with all the proces and my new car. Thank you ramces More

by yperales0218 Verified Customer Verified Customer

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Good servive Very good salesman . Very patient and he knew what he was doing. Got the color car that I wanted and at a fair price with exactly the monthly payment Very good salesman . Very patient and he knew what he was doing. Got the color car that I wanted and at a fair price with exactly the monthly payment that I went there for. More

by dallen5224 Verified Customer Verified Customer

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Ramces was great to work with!! Ramces Rivera was super great and very informative. Everyone was pleasant and helpful.i had to go to the dealer and was still in pain from my accident Ramces Rivera was super great and very informative. Everyone was pleasant and helpful.i had to go to the dealer and was still in pain from my accident. Despite probably not being the easiest to work with, everyone was very helpful and got me the best discounts possible. Would recommend this dealership! More

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First Time Car Buyer Ramces Rivera assisted me in finding my perfect first car! He made the process very easy and painless and I walked out happier than ever. I love my ca Ramces Rivera assisted me in finding my perfect first car! He made the process very easy and painless and I walked out happier than ever. I love my car and it was one of the best decisions I've ever made! More

by vdiaz0928 Verified Customer Verified Customer

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Happy Repeat Customer Ramces Rivera listened to my safety needs for my new car. He worked efficiently and presented me with a couple of options and helped me settle on the Ramces Rivera listened to my safety needs for my new car. He worked efficiently and presented me with a couple of options and helped me settle on the one which fit all my needs. I am a repeat customer. I am very happy with my Sonata. This dealership's service department has always been very helpful, courteous and efficient when I have come in the past for service appointments. I will definitely tell friends and family members to shop at Universal Hyundai when they are looking for a new car. More

by ljfirestarter2009 Verified Customer Verified Customer

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Great Experience I will recommend to buy at Universal Hyundai, great experience, great customer service. From the greater to the finance manager. 2nd car that I buy fr I will recommend to buy at Universal Hyundai, great experience, great customer service. From the greater to the finance manager. 2nd car that I buy from Ramces Rivera. Great salesman, very patience with all my questions and needs! More

by shelleyvalenzuela Verified Customer Verified Customer

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Amazing 2017 G80, Amazing service at an amazing price! Had a loaded 2014 BMW 535i. Traded it in for a 2017 G80. The Genisis beats the BMW in every category... hands down! Cistomer service at Genesis is ab Had a loaded 2014 BMW 535i. Traded it in for a 2017 G80. The Genisis beats the BMW in every category... hands down! Cistomer service at Genesis is about the customer. Customer service at BMW is about selling you a car. More

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Universal Hyundai-Ramces Ramces Rivera went out of his way to make sure that we had an amazing experience. After talking through my needs we looked over a wide variety of opti Ramces Rivera went out of his way to make sure that we had an amazing experience. After talking through my needs we looked over a wide variety of options and after the test drives I knew the direction I was leaning. We visited two other dealers simply for comparison sake and the difference in service was immediately evident. We came back to Universal Hyundai because of the care and attention to detail that Ramces showed us. He even came in on his day off later that week because he wanted to be there with me when I picked up the car. Couldn't be happier with my purchase. More

by jthailey47 Verified Customer Verified Customer

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Speechless I called this dealership after having a deal turned down by another dealership as unworkable. Juan the sales manager told me to come on in that he wo I called this dealership after having a deal turned down by another dealership as unworkable. Juan the sales manager told me to come on in that he would work with me. When I got there, he turned me over to Ramces and they successfully worked their magic and I drove away with the very terms the other dealership said was impossible (actually, even a little better). Needless to say, I was impressed and grateful, to say the least. I consider myself a hard line negotiator and presented with all manner of documentation to verify that the deal could assuredly work. They listened to what I had to say and came back with a "we can do it." I remember being in the dealership and seeing a bulletin board with pinned "wow" cards about others' experience. Now, I know that there is a reason they do this. THEY DESERVE IT. WOW!!! Keep up the excellent work. More

by cgonza3305 Verified Customer Verified Customer

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