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Rachael Mergott

Overview Reviews (84) Inventory (338)

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Rachael Mergott

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Rachael Mergott | Page 7

Finance Director

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.8

84 Reviews

Overview Reviews (84) Inventory (338)

Dealership Experience

3 yrs, 9 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English

4.8

84 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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84 Reviews of Rachael Mergott

November 25, 2021

Dealership Rating

Employee Rating

The dealership was exceptional, with plenty to do to keep our kids occupied as we worked with our sales and finance professionals to finalize our purchase. It was a great experience. our kids occupied as we worked with our sales and finance professionals to finalize our purchase. It was a great experience. More

by Mark B

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Edward Mendoza

Helpful 0

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Nov 30, 2021 -

Crest Volvo Cars responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

November 24, 2021

Dealership Rating

Employee Rating

Clean, friendly professional, never felt pushed in any way. Everyone wanted us to have the best experience way. Everyone wanted us to have the best experience More

by tsakach

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul Tseng

Helpful 0

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Nov 30, 2021 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Nov 24, 2021 -

tsakach responded

Excellent

November 17, 2021

Dealership Rating

Employee Rating

Great experience overall, throughout the entire sales and finance process. Love my new SUV. Highly recommend Kenneth and Crest Volvo cars! finance process. Love my new SUV. Highly recommend Kenneth and Crest Volvo cars! More

by kof

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Kenneth Fleeger, Sam Hilou

Helpful 1

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Nov 19, 2021 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 03, 2021

Dealership Rating

Employee Rating

Paul and his team were responsive and easy to work with. Not your typical dealer experience. I highly recommend Paul! Not your typical dealer experience. I highly recommend Paul! More

by mattjmalone

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Pete Shellworth, Mike Stock , Paul Tseng

Helpful 0

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Nov 04, 2021 -

Crest Volvo Cars responded

Thank you for your positive review!

November 02, 2021

Dealership Rating

Employee Rating

Crest made the car buying experience a pleasure. Quick, informative, and efficient. My wife loves her new Volvo. informative, and efficient. My wife loves her new Volvo. More

by kshoe50

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jimmy Crosby, Kenneth Fleeger, Paul Tseng

Helpful 1

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Nov 04, 2021 -

Crest Volvo Cars responded

Thank you for your positive review!

October 21, 2021

Dealership Rating

Employee Rating

Produce specialist Paul Tseng was really nice and good at how to support customers. Strongly recommend this dealer and Mr. Paul Tseng. how to support customers. Strongly recommend this dealer and Mr. Paul Tseng. More

by BH Jeong

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Paul Tseng

Helpful 0

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Oct 22, 2021 -

Crest Volvo Cars responded

Thank you for your positive review!

October 17, 2021

Dealership Rating

Employee Rating

Nice friendly staff. Got me in & out as I got there super early. Nice comfy new building. early. Nice comfy new building. More

by Brenbren71

Recommend Dealer

Yes

Other Employees Tagged: Rico Andani

Helpful 0

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Oct 18, 2021 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 12, 2021

Dealership Rating

Employee Rating

Excellent service, easy and painless process from start to finish. Locke was friendly and understood how to analyze my needs and get me into the perfect Volvo! to finish. Locke was friendly and understood how to analyze my needs and get me into the perfect Volvo! More

by Crestfan4life

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Locke Reynolds

Helpful 0

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Oct 13, 2021 -

Crest Volvo Cars responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 07, 2021

Dealership Rating

Employee Rating

Barry was fantastic! Very knowledgeable and professional. Made the experience a pleasure all around. Highly recommend!! Made the experience a pleasure all around. Highly recommend!! More

by zacwilbur2002

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Barry Pinlac

Helpful 0

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Oct 08, 2021 -

Crest Volvo Cars responded

Thank you for your positive feedback!

September 29, 2021

Dealership Rating

Employee Rating

Locke was great and went above and beyond making me feel comfortable and confident in my first Volvo purchase. comfortable and confident in my first Volvo purchase. More

by JoseM

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Locke Reynolds

Helpful 0

Report | Print

Sep 30, 2021 -

Crest Volvo Cars responded

Thank you for your positive feedback, from all of us here at Crest Volvo Cars!

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Rachael Mergott | Page 7

Finance Director

Crest Volvo Cars

84 Reviews of Rachael Mergott

Dealership Inventory (338 Vehicles)

Had a great experience?Spread the word.

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