Preston Butz | Page 15

I bought a vehicle from them virtually. I thought the video was thorough and I felt confident about purchasing after the video. The truck took a week to get to me - weather permitted for de I thought the video was thorough and I felt confident about purchasing after the video. The truck took a week to get to me - weather permitted for delivery. However they would only let me know the vehicle wasn't arriving an hour before it was supposed to be here - twice. When I received the vehicle, I later found that there was damage to the vehicle that made it a driving hazard. They did not disclose this information before the purchase of the vehicle. Then the paperwork they sent was wrong in some way, and had to resend and I resign everything, and FedEx it back. Then, they forgot to weigh the vehicle and I had to go and weight it and send them the receipt so that I can register the vehicle. THEN the check engine light turned on and I had driven it less than 100 miles since the purchase. I have not heard back from them in regards to this. The experience has been less than adequate at this time. Living in a relatively rural area, with a brand new baby, the constant additional steps needed after the fact is a bit ridiculous. More

by TARRAL09 Verified Customer Verified Customer

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Couldn’t ask for a better experience! I will purchase from them again. Life long customer. Thank you! I will purchase from them again. Life long customer. Thank you! More

by Markbensenberg Verified Customer Verified Customer

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Pleasant transaction, cold call to dealer and Mike was great to work with. Would recommend great to work with. Would recommend More

by 769161 Verified Customer Verified Customer

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**WORTH THE READ** BLUF: Corwin Toyota is the best dealership in town, give them a chance and you will not regret it. I admittedly ran into an issue with a used vehicle purchase from Corwin Toyota. dealership in town, give them a chance and you will not regret it. I admittedly ran into an issue with a used vehicle purchase from Corwin Toyota. Like any normal person, I was very frustrated. HOWEVER. I gave them a chance to fix it and I was beyond impressed with their willingness to work towards an agreed resolution, despite the fact that it was not their responsibility. Luke Nienabar (I know he will forgive me for the misspelling) was quick to help me close on my vehicle purchase without being pushy AT ALL. Very cool guy and super relatable. He will hands down help you purchase a vehicle and is not the typical aggressive salesman. Five star service from him. Preston Butz, sales manager, was one of the major reasons I proceeded with this purchase. He was willing to discuss the possibility of negotiating on a vehicle I was very interested in. He was reasonable and clearly cared about his job and his customers. Also five stars. Lastly and certainly not least, Curtis Hensley worked directly with me to resolve an issue I had ran into. Most dealerships cause people to lose confidence, but Curtis proved that Corwin Toyota cares about its customers. He was very intentional, respectful, and helpful in taking care of my concerns. At first I had a different opinion, and I see others who have had bad experiences here. I am certain if they expressed their concerns, they would be resolved in a timely and effective manner. THANK YOU Corwin Toyota! More

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Great group. Helpful and found the car I wanted. No haggle no stress would buy from them again. Helpful and found the car I wanted. No haggle no stress would buy from them again. More

by SHADOWSTAR0914 Verified Customer Verified Customer

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Luke is very personable and honest. Friendly and caring. Paid attention to my wants and needs. Friendly and caring. Paid attention to my wants and needs. More

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Run of the mill car salesman. They’ll screw you over on the trade in and try to act like your best friend while selling you snake oil. Idk why you even ask for a review, car buyin They’ll screw you over on the trade in and try to act like your best friend while selling you snake oil. Idk why you even ask for a review, car buying sucks regardless. Also they initially gave me the wrong truck that I drove off the lot with and had to bring it back. Not a problem for me but if I was that other dude I’d be pissed my truck was given away. More

by No Verified Customer Verified Customer

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From start to finish, my experience with Corwin Toyota was top-notch. Dan is wonderful to work with and kept me updated on my car every step of the way. He is very kind, professional, and knowledgeable. was top-notch. Dan is wonderful to work with and kept me updated on my car every step of the way. He is very kind, professional, and knowledgeable. I am very pleased with my whole car buying experience. More

by T_PIECZYNSKI Verified Customer Verified Customer

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Jeremy Hildebrant did an excellent job with the sales process. Don Peterson also did an excellent job providing detailed knowledge on accessories, all of which were installed professionally. process. Don Peterson also did an excellent job providing detailed knowledge on accessories, all of which were installed professionally. More

by ROBPD99 Verified Customer Verified Customer

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The members of staff were knowledgeable and helpful in this purchase, they made it easy. this purchase, they made it easy. More

by IANBARRETT025 Verified Customer Verified Customer

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