Peter Herman
Peter Herman at Mercedes-Benz of Annapolis

Peter Herman | Page 4

Service Advisor

Mercedes-Benz of Annapolis

1920 Forest Dr.
Annapolis, MD 21401

Contact Me
not yet
rated
91 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

27 yrs, 8 mos

not yet
rated

91 Reviews

Write a Review

91 Reviews of Peter Herman

February 11, 2023

Dealership Rating
Employee Rating

Thank you Alex for great customer service. We appreciate everything you do. Thank you Mercedes-Benz of Annapolis for your commitment to great customer service. More

by Cyberguy
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brian Fader, Mac McConnell, Alex Clothier, Steve Nevitte, Ronan Wood , Michael Herron, Bryan Jenkins, Chuck Leyman, Sarah Sroka

Feb 13, 2023

Mercedes-Benz of Annapolis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Feb 14, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 27, 2023

Dealership Rating
Employee Rating

Service was quick and my service guy Peter Herman was amazing and very helpful. I will be returning Thank you More

by jumpoutcop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Dealership Rating
Employee Rating

I have a long-standing relationship with Peter. He has always been a reliable consultant for all of my car’s needs More

by ntselentakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Dealership Rating
Employee Rating

Clean friendly. I was attended to well. Mr Herman is very informative and helpful. I look forward to coming back to take care of recommended needs of my car More

by Kempjmi
Purchase Time
Recommend Dealer
Yes
Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 27, 2023

Dealership Rating
Employee Rating

Amazing service it was a great experience from start to finish Thank you again Mr Peter Herman your attention to detail is on point thank you again you have restored my Faith in the service department than More

by tonykp0813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2023

Mercedes-Benz of Annapolis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 09, 2022

Dealership Rating
Employee Rating

Excellent service department. Thank you for great customer service. Alex Clothier, you’re the best. More

by Cyberguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Fader, Mac McConnell, Alex Clothier, Steve Nevitte , Andrew Gallagher, Michael Herron, Bryan Jenkins, Chuck Leyman, Sarah Sroka

Dec 12, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Annapolis! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 07, 2022

Dealership Rating
Employee Rating

Peter was very professional, courteous, and sensitive to my needs to get this EQS450 back on the road. Also, the phone receptionist who got me the appointment was great. Two reasons why I have bought 4 Mer More

by Brad Herbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The woman who set up my appointment. A can do attitude!

Dec 09, 2022

Mercedes-Benz of Annapolis responded

Hi Brad, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope to be of service to you again! Take care!

Dec 09, 2022

Mercedes-Benz of Annapolis responded

Hi Brad, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

November 17, 2022

Dealership Rating
Employee Rating

Peter Herman listened and was very understanding to the rotted rear ended. He worked it out stayed in contact provided excellent service. Notified the part finally arrived, replaced the rearend with a mini More

by rtolsoncooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2022

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Nov 17, 2022

rtolsoncooper responded

Peter Herman excellent sevice

November 16, 2022

Dealership Rating
Employee Rating

Peter Herman has been a pleasure to work with for servicing on my vehicles. Good communication and very professional! Highly recommend along with Rodd Bowman, their service director. More

by shellbell045
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Discus, Brian Fader , Rodd Bowman, Michael Herron, Rodd Bowman

Nov 21, 2022

Mercedes-Benz of Annapolis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

November 04, 2022

Dealership Rating
Employee Rating

I had a wonderful experience with Pete Herman. The attention he gives to his customers is outstanding. I had been working with another Mercedes dealership for 6 months to get a replacement part fo More

by Kelly Treacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2022

Mercedes-Benz of Annapolis responded

Hello Kelly, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis. We hope you continue to choose us for all your automotive needs! Take care!

...
4
...

Dealership Inventory (242 Vehicles)

used 2026 Mercedes-Benz GLB 250 car, priced at $43,700
2026 Mercedes-Benz GLB 250
used
Cirrus Silver Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz C-Class car, priced at $53,970
2026 Mercedes-Benz C-Class
new
Polar White exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLC 300 car, priced at $55,000
2026 Mercedes-Benz GLC 300
used
Starling Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Mercedes-Benz AMG C 63 car, priced at $100,605
2026 Mercedes-Benz AMG C 63
new
Moonlight White exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz C-Class car, priced at $51,500
2026 Mercedes-Benz C-Class
used
Black exterior
Automatic
All-wheel Drive
used 2026 Mercedes-Benz GLC 300 car, priced at $57,600
2026 Mercedes-Benz GLC 300
used
Black exterior
Automatic
All-wheel Drive