Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Payton Burke

Overview Reviews (11) Inventory (139)

Contact Me

View All Employees

< View All Employees

Payton Burke

Refer Me

Payton Burke

Service BDC Representative

Bill Kay Buick GMC

2300 Ogden Ave
Downers Grove, IL 60515

Contact Me

4.8

11 Reviews

Overview Reviews (11) Inventory (139)

4.8

11 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Payton Burke

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

11 Reviews of Payton Burke

May 11, 2024

Dealership Rating

Employee Rating

I sat waiting for the initial check in for about 10 minutes before I was helped. No others on the room minutes before I was helped. No others on the room More

by Ginny

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Roger Fowler, Jennifer Rocio, John Petrie

Helpful 0

Report | Print

March 13, 2024

Dealership Rating

Employee Rating

Excellent service. Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best More

by rolf0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Petrie , John Petrie

Helpful 0

Report | Print

Mar 13, 2024 -

Bill Kay Buick GMC responded

Hi, thank you for the high star rating!

March 07, 2024

Dealership Rating

Employee Rating

I needed keys programed for my 2010 Buick Lacross. Service people were professional and tended to my needs. Service people were professional and tended to my needs. More

by advantage110

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Mar 08, 2024 -

Bill Kay Buick GMC responded

We're glad to hear you found our staff was so knowledgeable and helpful!

February 17, 2024

Dealership Rating

Employee Rating

Service personnel were very helpful and the work was completed as promised waiting room was very clean completed as promised waiting room was very clean More

by caseyhalinski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Wilson

Helpful 0

Report | Print

Feb 19, 2024 -

Bill Kay Buick GMC responded

It is great to hear everything was done quickly and to your satisfaction!

January 17, 2024

Dealership Rating

Employee Rating

The servic we technician was great. She explained all the findings on tires,brakes etc. I use Bill Kay because I trust they will give me honest service. She explained all the findings on tires,brakes etc. I use Bill Kay because I trust they will give me honest service. More

by SUEHAMBURG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 17, 2024 -

Bill Kay Buick GMC responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Kay Buick GMC and we hope to see you again soon!

January 17, 2024

Dealership Rating

Employee Rating

I have never had any problems with the Buick people that are there now. Had complaints when it was PONTIAC. are there now. Had complaints when it was PONTIAC. More

by MOLITORR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Wilson

Helpful 0

Report | Print

Jan 17, 2024 -

Bill Kay Buick GMC responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much for sharing your outstanding experience with us at Bill Kay Bill Kay Buick GMC in Downers Grove.

January 17, 2024

Dealership Rating

Employee Rating

Easy to get appointment, fast service. Good explanations. Car cleaned nicely . Nice and friendly people. Good explanations. Car cleaned nicely . Nice and friendly people. More

by orlandgg

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 17, 2024 -

Bill Kay Buick GMC responded

January 16, 2024

Dealership Rating

Employee Rating

The dealership is closer to my location, an easy to get to. The service representatives provide me with excellent service. to. The service representatives provide me with excellent service. More

by jbay1976

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 16, 2024 -

Bill Kay Buick GMC responded

Thanks jbay1976 for your kind words and fantastic star rating.

January 16, 2024

Dealership Rating

Employee Rating

This dealership is one of the good one in Illinois far is the services and they way they treat customers and visitors as family the services and they way they treat customers and visitors as family More

by naderyahya

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Delgado, Terry Bryan, Scott Spisak , Randall Caldwell, Brian Wilson

Helpful 0

Report | Print

Jan 16, 2024 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your positive experience with Bill Kay Buick GMC.

January 16, 2024

Dealership Rating

Employee Rating

You always do a good job and explain everything thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. thoroughly. Your prices are reasonable. i’ve purchased or leased three vehicles through you and plan on buying more. More

by ROBERTWOLD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Wilson

Helpful 0

Report | Print

Jan 16, 2024 -

Bill Kay Buick GMC responded

Thank you so much for taking the time to share your positive experience with Bill Kay Buick GMC.

Dealership Inventory (139 Vehicles)

2018 Chevrolet Trax | used

$12,900

2018 Chevrolet Trax

used

Silver Ice Metallic exterior

Automatic

Front-wheel Drive

$12,900

View Vehicle Details

View Details

2024 GMC HUMMER EV | new

$111,935

2024 GMC HUMMER EV

new

Meteorite Metallic exterior

Automatic

Four-wheel Drive

$111,935

View Vehicle Details

View Details

2023 GMC Sierra 1500 | used

$59,900

2023 GMC Sierra 1500

used

Sterling exterior

Automatic

Four-wheel Drive

$59,900

View Vehicle Details

View Details

2024 Buick Encore GX | new

$27,797

2024 Buick Encore GX

new

Summit White exterior

Automatic

All-wheel Drive

$27,797

View Vehicle Details

View Details

2016 Volkswagen Jetta | used

$10,399

2016 Volkswagen Jetta

used

White exterior

Automatic

Front-wheel Drive

$10,399

View Vehicle Details

View Details

2023 GMC Canyon | used

$48,600

2023 GMC Canyon

used

Deep Bronze Metallic exterior

Automatic

Four-wheel Drive

$48,600

View Vehicle Details

View Details

View All Inventory

Get $100.00 cash when your friends make a purchase here.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.