John Petrie

I was absolutely scammed. They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was the They charged 4500 for service and to replace a sensor only for the exact same issue to come right back on 3 weeks later, and then told me it was thermostat that caused the sensor glitch. They tried to charge me another 1000 dollars!!!!! I had to talk to three people for them to agree to cover the cost, and I still believe they should reimburse the difference between the thermostat and the part they didn't need to replace. I tried to speak to GM and was told there was no GM that day. Will never be going back to this dealer. More

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I sat waiting for the initial check in for about 10 minutes before I was helped. No others on the room minutes before I was helped. No others on the room More

by Ginny Verified Customer Verified Customer

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Service department is great & great customer service. I trust them with the service on my truck. Will be taking my truck there again for service. I trust them with the service on my truck. Will be taking my truck there again for service. More

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I was satisfied with the work done on my vehicle and the problem was fixed. The vehicle was there for 3 weeks and I wasn’t really kept updated on the progress. I had to call for updates. After I picked up t problem was fixed. The vehicle was there for 3 weeks and I wasn’t really kept updated on the progress. I had to call for updates. After I picked up the vehicle I wasn’t given any documentation as to what work was performed. I called multiple times asking that the documents be emailed and was told that they would be but they never were. I finally went back to the dealer to get my paperwork. More

by rcj422 Verified Customer Verified Customer

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Checking in and out was easy; there was no issues whatsoever with anything John's very accompdating and very pleasant whatsoever with anything John's very accompdating and very pleasant More

by jayne_rvr Verified Customer Verified Customer

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Disappointing customer seevice. ..I hope the new manger improves things I havent decided if I will be a returning customer ..I hope the new manger improves things I havent decided if I will be a returning customer More

by ejrn1991 Verified Customer Verified Customer

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Not my favorite place Kind of like a second rate dealership given what others are like today dealership given what others are like today More

by dnelson56 Verified Customer Verified Customer

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Excellent service. Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best Listened to my needs. Highly recommended. I will tell my friends and family that Bill Kay is the best More

by rolf0 Verified Customer Verified Customer

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