Paul Tokatlyan | Page 69
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
February 15, 2021
Honest and trustworthy guys! I’ve only ever been with Mitsubishi since they were in Glendale and their services are appreciated! Highly recommend this business. Mitsubishi since they were in Glendale and their services are appreciated! Highly recommend this business. More
Other Employees Tagged: Armen Yagubyan
February 15, 2021
Service techs kept us updated on our repairs. We also appreciated the fact that they provided us with a rental car for the duration of repairs. Keep up the good work. appreciated the fact that they provided us with a rental car for the duration of repairs. Keep up the good work. More
Other Employees Tagged: Armen Yagubyan
February 12, 2021
Great service. Friendly and polite service. It makes a world of a difference. I felt welcome and treated with respect. I spent a reasonable time there. world of a difference. I felt welcome and treated with respect. I spent a reasonable time there. More
Other Employees Tagged: Armen Yagubyan
January 31, 2021
Paul T. is a fabulous service manager, not to mention a wonderful human being. Alex is a great technician. His experience and knowledge are superb—but most of all I appreciate his patience and perseverance wonderful human being. Alex is a great technician. His experience and knowledge are superb—but most of all I appreciate his patience and perseverance in diagnosing and getting to the root cause of any mechanical problem. In my most recent visit, Armen was diligent, thorough, and responsive. More
Other Employees Tagged: Armen Yagubyan , Alex, technician. 5 stars.
January 27, 2021
I have complete confidence in my service needs at Duarte Mitsubishi because of the service manager Paul Tokatlyan - always friendly, accommodating, honest, fair. 5 stars. Mitsubishi because of the service manager Paul Tokatlyan - always friendly, accommodating, honest, fair. 5 stars. More
January 26, 2021
Armen does a great job of statusing maintenance/repair jobs and recommending the best course of action with no pressure. He's been there for a long time...very experienced. jobs and recommending the best course of action with no pressure. He's been there for a long time...very experienced. More
Other Employees Tagged: Armen Yagubyan
January 20, 2021
ARMEN is the best! Very helpful and understanding, never pressuring to have unnecessary services. Excellent rapport...Thank you ARMEN! Awesome !Thank you team Univ Mitsubishi. pressuring to have unnecessary services. Excellent rapport...Thank you ARMEN! Awesome !Thank you team Univ Mitsubishi. More
Other Employees Tagged: Armen Yagubyan
January 17, 2021
Your service department is great these guys are so amazing to work with and always helpful in my needs with my car i would not take my car anywhere else thanks service department for everything amazing to work with and always helpful in my needs with my car i would not take my car anywhere else thanks service department for everything More
Other Employees Tagged: Armen Yagubyan
January 13, 2021
Service was great!The nearest dealership is 50 miles Service was great! The nearest dealership is 50 miles from my house! Takes a hour to get there, an hour to get home (or more) plus the time it take Service was great! The nearest dealership is 50 miles from my house! Takes a hour to get there, an hour to get home (or more) plus the time it take the service to get whatever job their doing to get it done. Usually an hour at minimum. So I need 3 hours minimum and put 100 miles on my car to get an oil change. Plus pay for the service. THIS I FIND UNACCEPTABLE! FOR THIS REASON I WILL NOT BUY ANOTHER MITSUBISHI! I LOVE MY CAR BUT IT'S TO MUCH TROUBLE! More
Other Employees Tagged: Armen Yagubyan
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