Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 70

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

January 06, 2021

Dealership Rating
Employee Rating

Service Department rocks. Thanks for courteous and efficient service from Paul and Armen. Always reliable guys and highly recommended. I am happy with the way you treat your loyal customers More

by RUDYBOY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 09, 2021

Universal Mitsubishi responded

Hello Rudy, On behalf of Paul and Armen, thank you for your kind words. We appreciate your patronage. We look forward to your next visit. Stay safe, Carlos De La Luz

January 04, 2021

Dealership Rating
Employee Rating

Paul made an appointment in short notice and was nice and very understanding. Called me when my car was ready. And understood that I was in a tight time schedule. Thank you Paul More

by IZZY1645
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Universal Mitsubishi responded

Hello Izzy, I'm glad to hear Paul was able to accommodate getting your car serviced in a timely manner. We look forward to your continued patronage. Stay safe, Carlos De La Luz

January 04, 2021

Dealership Rating
Employee Rating

Paul from the service was very accommodating and vey helpful. Per Paul, on my next visit he will give me a discount for oil change coupon that I did not get to use due to it expired. Looking forward to More

by RRAYALA0
Recommend Dealer
Yes
Jan 06, 2021

Universal Mitsubishi responded

We appreciate your continued choice in giving us the opportunity to Service your vehicle. We look forward forward to your visit so you can claim your discount. Stay safe, Carlos De La Luz

January 03, 2021

Dealership Rating
Employee Rating

Armen is always great!!! They took care of my car in an hour and even gave it a nice car wash. The more reason I stay with Mitsubishi. More

by JAMESDEAN130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Jan 05, 2021

Universal Mitsubishi responded

Hello James D. On behalf of Armen and the Service department, thank you. We appreciate the opportunity you give us to Service your vehicle. Stay safe, Carlos De La Luz

December 31, 2020

Dealership Rating
Employee Rating

Excellent service from Paul. Thank you! 00000000000000000!:!!;!;!; CBC CBC. D d. D find. She. D bf. Dime. Find is. Dug eve. Fund f. Fijen dnfid More

by Italktojesus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

December 30, 2020

Dealership Rating
Employee Rating

Really detailed about the work that my car needed. And helped me to run my car to see if there was anything else my car needed assistance in. More

by LEOBEANS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 24, 2020

Dealership Rating
Employee Rating

Great team of staff! Incredible assistance these hard working people can help you with any questions or concerns about your vehicle. Highly recommended for anyone around the area. More

by EvoDriverX10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Dec 28, 2020

Universal Mitsubishi responded

Thank you so much for your kind words. We appreciate you choosing our Service Department to take care of your vehicles needs. Stay safe, Carlos De La Luz

December 23, 2020

Dealership Rating
Employee Rating

Service was great. Paul went above and beyond to locate the tire, while saving me time by fully inspecting my car. I always appreciate his superior service. More

by MARLEENE_H25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Universal Mitsubishi responded

Hello Marleene, We appreciate your continued patronage, I'm glad you find your experience pleasant. We look forwar to your next visit. Stay safe, Carlos De La Luz

December 22, 2020

Dealership Rating
Employee Rating

Excellent service and detail to the needs of customers. Paul and the service crew are always going above and beyond to satisfy our needs and to lesson our experience of being without our vehicle. Providing More

by DARRLYEHAYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Dec 27, 2020

Universal Mitsubishi responded

Thank you so much for taking the time to express your kind words. We appreciate your patronage and look forward to your next visit. Stay safe, Carlos De La Luz

December 15, 2020

Dealership Rating
Employee Rating

Always a pleasure to bring my eclipse cross for service staff is courteous and very knowledgeable and the craftsmanship is the best in the market and extremely professional More

by mossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan , Stephanie Viteri

Dec 22, 2020

Universal Mitsubishi responded

Hello Mossa, We Appreciate your kind words. I'm glad your enjoying your Eclipse Cross. We look forward to your next visit. Stay safe, Carlos De La Luz

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