Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 21

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
481 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 6 mos

Industry Experience

37 yrs, 6 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

481 Reviews

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481 Reviews of Paul Lai

October 28, 2020

Dealership Rating
Employee Rating

Great experience buying my AMG53. Process was efficient, quick, and no surprises. Paul went far beyond to make the deal happen. It was pleasure to deal with a professional such as Robert. He was very kno More

by mchiro9802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert John Lisi

Oct 29, 2020

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star service review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 22, 2020

Dealership Rating
Employee Rating

Service was awesome, Miguel is outstanding, I was in and out in a flash. The best dealer and service around, will be back ! Jose P. More

by Jose P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Knobloch Sr., George Wilkening , Gary Napierkowski Sr

Oct 24, 2020

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 21, 2020

Dealership Rating
Employee Rating

Paul Lai is a terrific trustworthy sales partner. I come to your dealership because of Paul and have purchased many Mercedes over the years i feel being trustworthy and credible and knowledgeable are key de More

by Boomer1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Oct 22, 2020

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an marvelous 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 18, 2020

Dealership Rating
Employee Rating

My buying experience at Princeton Mercedes was amazing.Paul Lai made the whole process easy.He really understood my need.He was very patience.Thanks More

by adarkwakwabena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Oct 19, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 24, 2020

Dealership Rating
Employee Rating

Great dealership. Excellent people. Responsive and caring about time. Always on time. Service is performed on a timely basis. The facility is clean and COVID cleanliness is followed. More

by yashco
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague

Sep 25, 2020

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 21, 2020

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Employee Rating

Bought a second benz from this dealership and from Paul , it was a pleasure and happy ending. Rich was brilliant in exppaining the features on delivery More

by rajeevbedi11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Sep 22, 2020

Mercedes-Benz of Princeton responded

Thanks for your perfect review for Paul and Richard! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 21, 2020

Dealership Rating
Employee Rating

Paul Lai is the best sales. Very friendly and very helpful with explain how different model will work for me. I feel I could trust him and the dealership he presented. More

by jeanyehwong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 20, 2020

Dealership Rating
Employee Rating

Very pleased. Paul Lai is a true professional!I have Very pleased. Paul Lai is a true professional! I have bought many cars from your firm and am always pleased. Keep up the good work. henry Savel More

by henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2020

Mercedes-Benz of Princeton responded

Thank you for your first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 01, 2020

Dealership Rating
Employee Rating

Outstanding service and sanitation in this period of the CoronaVirus. Felt safe at this dealer and my questions were answered promptly and effortlessly. Would recommend to friends and family. More

by B.B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Lebron, Richard Brittingham , Miguel Cruz

Sep 04, 2020

Mercedes-Benz of Princeton responded

Thank you for your great feedback! Our team here at Mercedes-Benz of Princeton sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 01, 2020

Dealership Rating
Employee Rating

I wend in to the show room! Mr. Paul Lai jump in and understand my need and shown me the car is what I need. The purchase is done. He did a very good service. More

by paulfoung
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Sep 04, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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