Paul Lai | Page 22

Topnotch experience! 1st class treatment. Our 4th Benz in a row. Robert is so informative, answers every question. Why would we ever buy anywhere else a row. Robert is so informative, answers every question. Why would we ever buy anywhere else More

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Convenient and responsive. Good inventory compared to other MB dealerships with convenient, nearby location. Good consideration for COVID-19 precautions. Would buy from them again. other MB dealerships with convenient, nearby location. Good consideration for COVID-19 precautions. Would buy from them again. More

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New Car Lease Back Again! I just leased my 5th car from MB of Princeton. My salesman Paul Lai was excellent again. No pressure, very professional, and very fair. Back Again! I just leased my 5th car from MB of Princeton. My salesman Paul Lai was excellent again. No pressure, very professional, and very fair. He went out of his way to show me the cars I was interested in and worked with me through the Conovirus shut down to keep me advised of the production and delivery dates. It is so great to have someone who explains the details, works to come to fair solutions and is a truly nice person to deal with. With service like this i will be coming back again. Thanks Paul, and MB of Princeton. More

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Richard has been one of the best support professsionals we have encountered with anything we have interacted in a retail setup ever. His attitude, knowledge and ability to walk customers through are the be we have encountered with anything we have interacted in a retail setup ever. His attitude, knowledge and ability to walk customers through are the best. He is so prompt, well mannered, highly knowledgeable and very customer service oriented. He helped us with our new Lexus vehicle the first day by orienting us to all the new features and was extremely polite and patient with us throughout. We stopped by the next day for something else and Richard was our again solving our problems and also eloi g us get through to a sales professional for another vehicle we were hoping to get. I know Richard will grow and do great things in his career and we highly recommend him with his managers and other customers alike. Keep making your customers delighted, Richard. More

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We have been Princeton Mercedes-Benz customers for more than 20 years; they never failed to deliver good service, be on time and be fair in pricing. We are lucky to have them next door. I will recommen than 20 years; they never failed to deliver good service, be on time and be fair in pricing. We are lucky to have them next door. I will recommend this dealership and service center to everyone who drives Mercedes. More

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Paul Lai was great to work with. Is fair, trustworthy, and accommodating throughout the process. Smoothest sale process I've had so far at Mercedes. He is Friendly, Transparent, Efficient, and Prompt. and accommodating throughout the process. Smoothest sale process I've had so far at Mercedes. He is Friendly, Transparent, Efficient, and Prompt. Would recommend working with him to anyone in the market. More

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Great!!! I never owned a Mercedes -benz before and wanted to see what all of the fuss was about. Although its only been a small period of time the attention I I never owned a Mercedes -benz before and wanted to see what all of the fuss was about. Although its only been a small period of time the attention I am getting is tremendous. My wife is over joyed. I just need more time to feel the car out to complete my story. However the customer sales was excellent. More

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Paul is always available to answer my question Online, offline, and over the phone, Paul is always available to address my concerns and questions. My last transaction with MB Princeton was 2013 GL5 Online, offline, and over the phone, Paul is always available to address my concerns and questions. My last transaction with MB Princeton was 2013 GL550. The Service Department has been excellent in keeping the vehicle running wonderfully all these years. The latest transaction is a 2020 S560 4Matic. MB Princeton is still all around exceptional. From the initial greeting, product information and the final delivery & vehicle presentation, everyone there is the best. Looking forward to a long-lasting relation. Thank you Paul, thank you Robert and thank you MB Princeton for a simple, straightforward and no-nonsense shopping experience. More

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This was the best experience ever of a car dealership they were so professional everybody was so courteous and every single person knew their jobs I would recommend this dealership to everyone thank you they were so professional everybody was so courteous and every single person knew their jobs I would recommend this dealership to everyone thank you so much for being there for me. More

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Intellectual sales person and dealership.!Definitely it Intellectual sales person and dealership.! Definitely it is worth spending some time and money to explore Mercedes-benz. I would recommend my family, Intellectual sales person and dealership.! Definitely it is worth spending some time and money to explore Mercedes-benz. I would recommend my family, friends, and relatives to be a part of Mercedes-benz Family and enjoy the ride.! Thank you More

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