Paul Lai
Paul Lai at Mercedes-Benz of Princeton

Paul Lai | Page 20

Sales & Leasing Representative

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrenceville, NJ 08648

Contact Me
5.0
481 Reviews

“ I’ve been with Mercedes Benz of Princeton since 2006” “ Master Certified—Standards of Excellence” “ New & Pre-Owned Sales Consultant” “ Reside at Hamilton Township New Jersey since 1986” “ Married with wife since 1983 and three girls”

Dealership Experience

20 yrs, 6 mos

Industry Experience

37 yrs, 6 mos

Languages Spoken

English English

Mandarin Mandarin

Employee Video

5.0

481 Reviews

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481 Reviews of Paul Lai

December 07, 2020

Dealership Rating
Employee Rating

Richard was the best to walk me through the features of my new MB GLE 350. Hopefully I can remember everything, but if not, he said I can always call him! Great service and technician. More

by megamom39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Dec 08, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 06, 2020

Dealership Rating
Employee Rating

The easiest car buying process ever. So very efficient and amazing service. And everyone is so nice! I had my new car within 3 days. More

by marylenyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Mercedes-Benz of Princeton responded

Thank you for your first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 04, 2020

Dealership Rating
Employee Rating

Very helpful the moment I walked in the door. Paul the salesman was very efficient. Negotiations and paper work did not take Lonokeg at all. More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ruben Lebron , Receptionist and Richard who did the walk thru were helpful too

Dec 04, 2020

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

December 03, 2020

Dealership Rating
Employee Rating

Courteous and efficient transaction for delivery of our new car. We had great and pleasant experience and highly recommending this dealership and sales person, Mr. Paul Lai. More

by MB-P
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Dec 04, 2020

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 25, 2020

Dealership Rating
Employee Rating

This is a fantastic dealership, I would not go anywhere else. Their attention to your needs and detail in buying and maintaining your car is beyond compare! More

by michaelwherbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2020

Mercedes-Benz of Princeton responded

Thank you so much for your incredible review. We're thrilled to hear we provided you with such a great experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 23, 2020

Dealership Rating
Employee Rating

Paul was great and he helpsWe a lot. 5 star overall. Paul was great and he helps We a lot. 5 star overall. Make sure you talk to him if you go there and buy a car. More

by ncani3019
Recommend Dealer
Yes
Nov 24, 2020

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 17, 2020

Dealership Rating
Employee Rating

Paul is professional, knowledgeable and treats you like royalty even when he is juggling multiple customers. His follow up is wonderful and he quickly answers every question to ensure you are a well infor More

by M D Brown
Friendliness
Recommend Dealer
Yes
Nov 17, 2020

Mercedes-Benz of Princeton responded

Thank you for your wonderful feedback! We're here for any concerns you may have! Robert John Lisi

November 04, 2020

Dealership Rating
Employee Rating

The service was really good and they took really good care of me and my needs and they were really helpful with the questions and concerns I had, overall it was a good experience buying my car there. More

by Frederik Sanabria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Nov 06, 2020

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 29, 2020

Dealership Rating
Employee Rating

Great experience. Paul Lai is wonderful, he is and extremely knowledgeable, detail oriented. Will highly recommend Paul and the team at Princeton Mercedes dealership to everyone. More

by Nca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2020

Mercedes-Benz of Princeton responded

Thank you for your wonderful feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 29, 2020

Dealership Rating
Employee Rating

My experience with Richard and my sales Rep, Paul Lai, was a great experience. They were extremely helpful from the minute we stepped in the door until driving out in our new car! Richard took his tim More

by dosifat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Richard Brittingham

Oct 30, 2020

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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