Paul Lai | Page 19

Paul Lai was my salesperson and he was great - knowledgeable and responsive, helpful with suggestions but no pressure. He actually listened to my needs and preferences. Robert was wonderful at e knowledgeable and responsive, helpful with suggestions but no pressure. He actually listened to my needs and preferences. Robert was wonderful at explaining the features and electronic package. Thorough and responsive to questions. A good deal to absorb even though I was well familiar with the C Class sedan. Robert offered videos that have been created as a resource which will be great to have. The whole process was well-orchestrated but not rushed. I highly recommend both Paul and Robert!! More

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The sales and service departments are great to work with. Any questions I have are promptly answered. Paul, Robert, and Linda are always very helpful and accessible. Any questions I have are promptly answered. Paul, Robert, and Linda are always very helpful and accessible. More

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The buying experience was a top notch experience from start to finish. Salesman was knowledgeable, professional and friendly. Product specialist was helpful, informative and patient. start to finish. Salesman was knowledgeable, professional and friendly. Product specialist was helpful, informative and patient. More

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Victor Rivera in service and Paul Lai in sales department(s) continue to provide exceptional customer service. Honest gentlemen with great integrity and knowledge of the product(s). department(s) continue to provide exceptional customer service. Honest gentlemen with great integrity and knowledge of the product(s). More

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Purchased our second MB from this dealer. Thanks to Paul Lai and Rich Brittingham! They are outstanding! They are willing to take their time to explain in detail the questions we have regarding our purchase Lai and Rich Brittingham! They are outstanding! They are willing to take their time to explain in detail the questions we have regarding our purchase! More

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Robert is very friendly and give me a very informative tutoring to my new car. Also I would highly recommend Paul Lai who is a very good sales. Everything is very straightforward, no hidden things and no tutoring to my new car. Also I would highly recommend Paul Lai who is a very good sales. Everything is very straightforward, no hidden things and no tricks. The whole deal went very smooth with Paul's help. More

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My second time visiting the dealership.The first service My second time visiting the dealership. The first service advisor was not personable . Brian McCoy, however, is great asset to Princeton Mercedes ben My second time visiting the dealership. The first service advisor was not personable . Brian McCoy, however, is great asset to Princeton Mercedes benz establishment.... Thank you Brian . More

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It is always a pleasure dealing with Mercedes-Benz of Princeton and especially my sales representative, Paul Lai. Paul is the personification of excellence and fantastic customer service and helps make Princeton and especially my sales representative, Paul Lai. Paul is the personification of excellence and fantastic customer service and helps make car shopping a joy. More

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Excellent and thorough in his presentation! Extremely helpful and patient...taught us everything we need to know and then some..Kind, caring and patient- highly recommended helpful and patient...taught us everything we need to know and then some..Kind, caring and patient- highly recommended More

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Richard was very patient, professional and knowledgeable re workings of the car helped us with all technical questions we had with electronics Great job Thank you re workings of the car helped us with all technical questions we had with electronics Great job Thank you More

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