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Patty Cowan
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142 Reviews
142 Reviews
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142 Reviews of Patty Cowan
May 22, 2024
Service department was very helpful for what I needed to do now and in the future. Guys up front and in parts department were truly on the ball. do now and in the future. Guys up front and in parts department were truly on the ball. More
by TAGOIL33
Verified Customer
Helpful 
May 18, 2024
The salesperson was friendly and very knowledgeable about all the vehicles we were interested in. all the vehicles we were interested in. More
by amymjones28
Other Employees Tagged: Randi Rogers , Tony Daniels, Ryan Wooten, Andrew Garcia, Jason Ludington, John Ross, Robert White , Vanessa Malone
May 02, 2024
Fast and easy with no stress. The coffee and doughnuts were also quite delicious . Glad it went well The coffee and doughnuts were also quite delicious . Glad it went well More
by GMURRAH909
Other Employees Tagged: Jason Ludington
April 18, 2024
Everyone is friendly and staff is knowledgeable. Technician relays any concerns about vehicle as needed. Technician relays any concerns about vehicle as needed. More
by VIVIANLAVONNEMARTIN
Other Employees Tagged: Jason Ludington, John Ross, Robert White , Vanessa Malone , Vianey Rodriguez
March 12, 2024
I made an appointment on Tuesday for Friday because of a check engine light referencing the turbo and reduced engine power. When I brought it in Friday, I was told, "You know this appointment is really for check engine light referencing the turbo and reduced engine power. When I brought it in Friday, I was told, "You know this appointment is really for Monday, right?" That should have been my first red flag. However, the truck needed attention, so be it. Monday comes and goes with no word from David Stanley. I finally call for an update and they tell me the truck needs a new particulate filter and a regen. That bill was $1200. I approved the work and picked it up next day. I drive about three miles to my house, and the check engine light comes on again. David Stanley calls to tell me they charged my card wrong and need more money. This is Tuesday, the week after I made the initial appointment. I tell them about the truck light and they are very accommodating about bringing it back in. I brought it back Thursday afternoon. I hear nothing from David Stanley and again call them for an update Monday afternoon. I'm told they think it's ready. It's had another regen and the check engine light has not come back on. I'm told they will call me back shortly and I should be able to pick it up. No call arrives. I receive a text update the next morning, today, saying that the issue is a clogged catalytic converter and they will need another $3000+ for that work. I have lost confidence in David Stanley. They displayed poor customer service, poor financial responsiblilty, appointment handling, and mechanical incompetence. I declined the additional work and will take my vehicle somewhere more professional. More
by poole.paul
February 24, 2024
It's has the best service that I have ever had and treat thier customers excellent thier customers excellent More
by michael.aguirre401
Other Employees Tagged: Randi Rogers , Ryan Wooten, Andrew Garcia, Jason Ludington, John Ross, Robert White , Vanessa Malone , Vianey Rodriguez
February 24, 2024
I think it took too long. To get my diagnostics done on my car. But other than that everything was great To get my diagnostics done on my car. But other than that everything was great More
by jaime.h1413
Other Employees Tagged: Robert White
February 12, 2024
Very professional and on time with the service. I would have like my car vacuumed and washed though. I would have like my car vacuumed and washed though. More
by LUGARTE.2001
Other Employees Tagged: Vianey Rodriguez
