![Patrick Baffa at Mercedes-Benz of Naples](https://cdn-user.dealerrater.com/images/dealer/27514/employees/ec796863-58b1-4d7e-be3c-1a82694c8634.jpg)
Patrick Baffa | Page 3
Service-Loaner Fleet Manager
Mercedes-Benz of Naples
501 Airport Rd S
Naples, FL 34104
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27 Reviews
Write a Review27 Reviews of Patrick Baffa
December 11, 2013
"The best or nothing" - I am happy to report that at Mercedes Naples this is not just a slogan or marketing gimmick! I have dealt with many Mercedes Benz dealerships in different countries and I that at Mercedes Naples this is not just a slogan or marketing gimmick! I have dealt with many Mercedes Benz dealerships in different countries and I can honestly say that at MB Naples they deliver on their promise. My experience from start to finish in ordering and collecting my new S550 has been what I expect from a MB dealership. Attention to detail is often what differentiates one dealership from another and I have been impressed by such simple things as the completion of the service and maintenance booklet details etc. Dennis Stout, yes is a first class sales professional, but he also has a passion for the brand, and was most generous with his time in explaining the new features of the new S class on collection yesterday. My simple "thanks" to Dennis, Chuck, Patrick and Tom for making this a truly great purchase experience! Joe Brennan. More
Other Employees Tagged: Dennis Stout , Mike Cozza, Tom Neglio, Chuck Searles
September 19, 2013
These guys are great! Adam Davis is a personable and knowledgeable salesperson. He is not your typical car salesperson and exceeded my expectations. He actually does everything he says he will do. He knowledgeable salesperson. He is not your typical car salesperson and exceeded my expectations. He actually does everything he says he will do. He is the best salesperson I have dealt with in a very long time. So much so, that I bought 2 vehicles from him! Joe Jalbert is an excellent finance manager and very easy to deal with and made the paperwork process a snap. Mike Cabrera, my service consultant, is friendly and efficient and completes service issues in a timely manner. On a couple of occasions, we had to obtain loaner vehicles while service issues were being handled and Patrick Baffa, the service fleet loaner manager, was fast and expedient in getting our vehicle and made the process very easy. I live in North Orlando and think so highly of this group that I drive 300 miles to Naples to buy vehicles from these guys and will continue to do so. I highly recommend them and the Naples Mercedes-Benz dealership. This is definitely not you typical car dealership. Give them an opportunity and you will not be disappointed! Thanks again and good job guys. Keep it up! More
Other Employees Tagged: Adam Davis , Joe Jalbert
June 08, 2013
All staff members were friendly and helpful. Came in for service but spoke with sales people as well who informed me about the cars on the sales floor. service but spoke with sales people as well who informed me about the cars on the sales floor. More
Other Employees Tagged: Tino Guerrero
May 25, 2013
Top shelf attention to customer care! Same day service with loaner, with smiles. What else can a customer ask for? Price was right as well. with loaner, with smiles. What else can a customer ask for? Price was right as well. More
Other Employees Tagged: Jackie Dressman
May 19, 2013
My visit was a very pleasant experience. Service representative was very informative as to the service needs of my vehicle. I was provided a loaner vehicle until my car was finished. Overall, a ve representative was very informative as to the service needs of my vehicle. I was provided a loaner vehicle until my car was finished. Overall, a very good experience and I will return in the future. More
May 08, 2013
Excellent experience purchasing pre-owned GL450 with Nathan and Joe. The vehicle needed some body work and I also opted for window tinting and permaplate. Everyone I worked and interacted with was prof Nathan and Joe. The vehicle needed some body work and I also opted for window tinting and permaplate. Everyone I worked and interacted with was professional and courteous and delivered exceptional service. The SUV looks fantastic and drives like a dream. Thank you! More
Other Employees Tagged: Tino Guerrero, Joe Jalbert
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