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Pamela Bussiere
Pamela Bussiere at Colonial West Chevrolet of Fitchburg

Pamela Bussiere

Service & Business Development Representative

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
292 Reviews

Dealership Experience

2 yrs, 2 mos

4.9

292 Reviews

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292 Reviews of Pamela Bussiere

April 01, 2026

Dealership Rating
Employee Rating

Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, More

by jmvictoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Ivan Vargas, Carlos Silvera, Jeff Chandler, Shelley Dupre, Shelby Smart

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Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear how our team’s friendly, knowledgeable approach and commitment to backing every Chevrolet Tahoe made your purchase the best you’ve had. Thank you for sharing your experience with us. We look forward to welcoming you back for any future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 01, 2026

Dealership Rating
Employee Rating

They performed the work i needed in a timely, professional manner. The price charged was reasonable. Would recommend to anyone! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience. We’re glad the work on your Chevrolet Traverse was completed efficiently and professionally, and that you found the pricing fair. We appreciate your recommendation. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Don! I’m thrilled to hear that you had a positive experience with Colonial West Chevrolet of Fitchburg and that we're able to meet your needs in a timely and professional manner. We greatly appreciate your recommendation and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 30, 2026

Dealership Rating
Employee Rating

Everyone is always so friendly and helpful! They were able to provide me with a loaner car while mine was being worked on More

by Donna B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan

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Mar 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing! We’re glad our team could help with a loaner vehicle while working on your Chevrolet Trailblazer, and that you felt welcomed throughout the visit. Edison, Christopher, Angie, Jacqueline, and Pamela are thrilled to know their efforts made a difference. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

March 25, 2026

Dealership Rating
Employee Rating

The service was fast and efficient. The team fixed everything and were attentive to my issues and concerns More

by dr01420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Shelley Dupre

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Mar 25, 2026

Colonial West Chevrolet of Fitchburg responded

It’s great to know our service team addressed your concerns efficiently on your Cadillac CTS. Our crew took care to fix everything and stayed attentive throughout. Thank you for trusting us with your vehicle. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

March 23, 2026

Dealership Rating
Employee Rating

Thank you for the work that got done on the truck, I very much appreciate it. You guys did a great job! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Mar 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Maria! I truly appreciate your feedback and am thrilled to hear that you are satisfied with the work done on your truck. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 18, 2026

Dealership Rating
Employee Rating

They have been great at servicing my truck. From diagnosing to getting parts, they have done exactly what they have said and have kept the expenses low. I love the staff, which is been professi More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Shelley Dupre

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Mar 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Scott! I’m thrilled to hear that you’ve had a great experience servicing your truck at Colonial West Chevrolet of Fitchburg. Our team works hard to provide professional and courteous service, and it's fantastic to know that we met your expectations. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 17, 2026

Dealership Rating
Employee Rating

Always a pleasure dealing with Colonial West. Thank you for asking. Will visit them again soon. More

by scbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 17, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I truly appreciate your support and am pleased to hear you always have a great experience with me at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 13, 2026

Dealership Rating
Employee Rating

Clean professional friendly knowledgeable right parts expert service I would not want to take my Silverado anywhere else. More

by sanofam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta , Eric Phelps parts five stars

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Mar 13, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our clean and professional service at Colonial West Chevrolet of Fitchburg. It's fantastic to hear that you trust us with your Silverado and that you had a positive experience with our knowledgeable team. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 13, 2026

Dealership Rating
Employee Rating

The staff was very friendly and very personable. They had my vehicle in and out in less time than quoted and cheaper also!! Highly recommend!! Samantha Rotti was also very helpful in explaining More

by Freepeaceful25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Rotti

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Mar 13, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I am thrilled to hear that you found Samantha to be friendly and helpful, and that she exceeded your expectations with both the service time and cost. I appreciate your recommendation, and we look forward to seeing you again for your future service needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 12, 2026

Dealership Rating
Employee Rating

They fit me in without an appointment the day of a cross country road trip departure and fully serviced my duramax light was on for emissions and had me back on the rd by lunch would highly recommend this d More

by Fastsuby88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor

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Mar 12, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that we could accommodate you on such short notice and get your Chevrolet Duramax serviced in time for your cross-country trip. Your recommendation means a lot to us at Colonial West Chevrolet of Fitchburg. We look forward to assisting you with all your vehicle needs in the future! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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