Shelley Dupre
Shelley Dupre at Colonial West Chevrolet of Fitchburg

Shelley Dupre

Service Business Development Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
81 Reviews

Dealership Experience

6 yrs, 3 mos

Languages Spoken

English English

4.9

81 Reviews

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81 Reviews of Shelley Dupre

April 01, 2026

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Employee Rating

Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, More

by jmvictoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear how our team’s friendly, knowledgeable approach and commitment to backing every Chevrolet Tahoe made your purchase the best you’ve had. Thank you for sharing your experience with us. We look forward to welcoming you back for any future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

March 25, 2026

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Employee Rating

The service was fast and efficient. The team fixed everything and were attentive to my issues and concerns More

by dr01420
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 25, 2026

Colonial West Chevrolet of Fitchburg responded

It’s great to know our service team addressed your concerns efficiently on your Cadillac CTS. Our crew took care to fix everything and stayed attentive throughout. Thank you for trusting us with your vehicle. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

March 23, 2026

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Thank you for the work that got done on the truck, I very much appreciate it. You guys did a great job! More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Maria! I truly appreciate your feedback and am thrilled to hear that you are satisfied with the work done on your truck. At Colonial West Chevrolet of Fitchburg, we strive to provide excellent service. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 18, 2026

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They have been great at servicing my truck. From diagnosing to getting parts, they have done exactly what they have said and have kept the expenses low. I love the staff, which is been professi More

by Scott walters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Scott! I’m thrilled to hear that you’ve had a great experience servicing your truck at Colonial West Chevrolet of Fitchburg. Our team works hard to provide professional and courteous service, and it's fantastic to know that we met your expectations. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 10, 2026

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Went in today for a routine alignment. Appointment was at 11:AM. I arrived early and the took me right in. I asked for a printout of before and after alignment readings. They got me down i More

by claudem0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Claude! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 25 years. It’s great to hear that your alignment service met your expectations and that you found our team friendly and the waiting area comfortable. Your recommendation means a lot to us! We look forward to seeing you again for your next visit. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 06, 2026

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Hi guys, thanks for doing my service on my new truck, you guys did it in a very timely manner. Very happy with the outcome. You guys are top-notch. Very highly recommended. Thank you David Streeter More

by Djstreeterco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, David! I truly appreciate your kind words and am thrilled to hear that you were happy with the service on your new truck. At Colonial West Chevrolet of Fitchburg, we strive to provide top-notch service, and your recommendation means a lot to us. We look forward to seeing you again for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 04, 2026

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Pamela was very professional, fast, and efficient! ! Great service team. I will definitely return for future services. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your amazing review! I am happy to hear about your positive experience with our service team at Colonial West Chevrolet of Fitchburg. Pamela appreciates your kind words and we're glad you found her professional and efficient. Looking forward to welcoming you back for your future services! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 24, 2026

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Very good service. Every time I'm there i feel like the right things are being done to my vehicle.. i plan on purchasing a truck in the future, so hopefully they can he More

by Jus D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Jus! I'm so glad to hear you’ve had great service at Colonial West Chevrolet of Fitchburg and feel confident about the care your vehicle receives. We would be more than happy to assist you with a Chevrolet Silverado 2500HD when you’re ready to make your purchase. Please feel free to reach out to us when the time comes, and we’ll ensure you get a great deal! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 20, 2026

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Employee Rating

Service and sales are top notch Very easy going ! Been going to colonial west Chevrolet for over 20 years. Thank you Jeff Chandler for putting together an amazing team. More

by champion3520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 20 years. It’s great to hear that you’ve had such positive experiences with our sales and service teams. Our team will definitely pass along your kind words to Jeff and the team. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 18, 2026

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Employee Rating

Went in to have the 4 wheel drive fixed. It worked once and I now have to go back and have it looked at again More

by guyfowke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate you bringing your experience to our attention regarding the 4-wheel drive issue. Your satisfaction is important to me, and I encourage you to reach out to me directly to address your concerns and ensure your completesatisfaction. We look forward to assisting you again at Colonial West Chevrolet of Fitchburg. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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