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Otis Smith
Otis Smith at 94 Nissan of South Holland

Otis Smith

Sales Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.8
109 Reviews
4.8

109 Reviews

Write a Review

109 Reviews of Otis Smith

October 28, 2025

Dealership Rating
Employee Rating

Excellent service always at 94 Nissan! Very satisfied with my purchase. They work with my budget. More

by Ms. S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Torrey Hall, Tyler Roberson , Jose Lopez

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August 31, 2025

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Employee Rating

I love this location it’s clean and you get the right help your looking for. Kevin had the best customer service. He was knowledgeable and he going to work with you. He not going to let you leave until y More

by Cskin29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joann Kimbrough, Kelvin Oladiji, Deshun Jones , Jose Lopez, James Majors

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Oct 01, 2025

94 Nissan of South Holland responded

Thank you so much for your wonderful feedback! 🌟 We’re glad to hear you love our clean location and truly appreciate how Kelvin went above and beyond to provide knowledgeable, dedicated customer service. It’s our priority to make sure every guest receives the help they deserve and leaves fully satisfied. Thanks for your trust and support at 94 Nissan of South Holland! 🚗😊 Warm regards, Liz Sappenfield 📧 liz@94nissan.com 94 Nissan of South Holland

August 28, 2025

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Employee Rating

Nissan 94 is a great car dealership to deal with. Very friendly and professional. Great people to deal with. No hassle,customer friendly people. I strongly recommend this dealership. Keep up the goo More

by jburnett6438
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Derryl Reese, Torrey Hall, Tyler Roberson , Jose Lopez, Taylor McCarroll

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Oct 01, 2025

94 Nissan of South Holland responded

Thank you so much for your thoughtful review and strong recommendation! 🌟 We’re proud to provide a friendly, professional, and truly customer-focused experience without any hassle. Hearing that you consider our team great people to deal with means the world to us. We appreciate your support and are committed to keeping up the good work! 🚗😊 Warm regards, Liz Sappenfield 📧 liz@94nissan.com 94 Nissan of South Holland

July 12, 2025

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Employee Rating

Awesome customer service great sales team. Excellent with explaining everything about the car detail s More

by Sheen’s first
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joann Kimbrough , Jose Lopez

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June 05, 2025

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Employee Rating

I’ve purchased several vehicles from 94 Nissan of South Holland and is very pleased with my purchases, 🤗 very professional! More

by sumthinfisshei4u2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zac Sappenfield, Torrey Hall, Tyler Roberson , Jose Lopez, Sylvester Pilgrom

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April 09, 2025

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Employee Rating

Professional, informative, Understanding of product, patience, Considerate, genuine, Deliberate about the product and theyOffered suggestions And very personable More

by Correin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Lopez

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May 15, 2025

94 Nissan of South Holland responded

Thank you so much for your thoughtful review! 😊 We're thrilled to hear that your experience was marked by professionalism, patience, and genuine care. It means a lot to us that our team was informative, considerate, and deliberate in making sure you felt confident and supported throughout the process. 🚗💬 We’re grateful to have earned your trust here at 94 Nissan of South Holland—and we’re always here when you need us! Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

April 08, 2025

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Employee Rating

I was already pre approved I was out in 2 hrs papers signed keyd I nhand More

by amandajason113024
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joann Kimbrough, Kelvin Oladiji, Mike Coleman, Angelica Napoles, Deshun Jones, Shauntel Momoh , Zachariah Crawford, Jose Lopez, Kenya Smith

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May 15, 2025

94 Nissan of South Holland responded

Thank you for sharing your experience! 😊 We're so glad to hear that everything went smoothly and efficiently—pre-approved, signed, and keys in hand in just 2 hours! 🕒🔑 That’s how we love to do it at 94 Nissan of South Holland. Enjoy your new ride! 🚗🎉 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

March 08, 2025

Dealership Rating
Employee Rating

They are wolves in sheep clothing! There is a GOD that sits high sees Low More

by Nikkiboss70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Roy Thompson , Jose Lopez

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May 15, 2025

94 Nissan of South Holland responded

I'm truly sorry to hear that you feel this way. 😞 At 94 Nissan of South Holland, we strive to provide honest, respectful, and transparent service to all of our customers. Your experience matters to us, and I’d love the opportunity to understand what went wrong and see how we can address your concerns. Please feel free to reach out to me directly at liz@94nissan.com so we can discuss this further. Your feedback is important, and we truly appreciate the opportunity to make things right. 🙏 Regards, Liz Sappenfield 94 Nissan of South Holland liz@94nissan.com

February 09, 2025

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Employee Rating

This is my second time shopping with Otis the first one was a used one he got me in my first brand new one thanks Otis & team More

by Princeg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji, Angelica Napoles , Estevan Avila, Jose Lopez

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December 27, 2024

Dealership Rating
Employee Rating

This Dealership is Amazing. Everyone was very attentive. Otis Met me at the door, and took care of me. I got in the truck I wanted, he was very attentive, and knowledgeable, eve More

by trjohnson32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kelvin Oladiji , Jose Lopez

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Dec 29, 2024

94 Nissan of South Holland responded

Thank you for your amazing feedback! We’re thrilled to hear Otis and the team provided you with attentive and knowledgeable service, helping you get the truck you wanted. We truly appreciate your recommendation and look forward to serving you again! Regards, Liz Sappenfield

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