Otis Smith
Otis Smith at 94 Nissan of South Holland
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Otis Smith | Page 2

Sales Consultant

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
96 Reviews
4.7

96 Reviews

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96 Reviews of Otis Smith

May 05, 2023

Dealership Rating
Employee Rating

I often come in for service, but I bought the car with the sales consultant Deshun Jones. He was knowledgeable, helpful, and went the extra mile. The service department has ALWAYS been helpful. This is my More

by pparkslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2023

94 Nissan of South Holland responded

Pparkslee, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day! Please come see us again for your first free oil change! Regards, Liz Sappenfield

April 08, 2023

Dealership Rating
Employee Rating

Excellent we appreciate the service. Recommend Otis and Mike anytime. They were a big help More

by Linjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Coleman

Apr 27, 2023

94 Nissan of South Holland responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of South Holland. Mike and Otis are really an all-star team at Nissan of South Holland. They really enjoyed working with you and appreciate your loyalty. Regards, Liz

April 08, 2023

Dealership Rating
Employee Rating

There nice people very good business manner n don't waste time n I will recommend them More

by andresmith739
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Coleman

Apr 27, 2023

94 Nissan of South Holland responded

Congrats Andre! Reviews like this give us motivation and help us ensure we provide high-quality care. We hope to see you soon for a free car wash during service hours! Have a wonderful day and thank you for choosing us! Regards, Liz

February 20, 2023

Dealership Rating
Employee Rating

Sales Rep Kelvin was insightful to problem solving when it comes to finding a car that I actually have a need for. More

by Dionne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 24, 2023

94 Nissan of South Holland responded

Dionne, we are so happy to read such a great review about Kelvin from Nissan Of South Holland! We sincerely thank you for the positive review, and look forward to seeing you again soon! Please stop by anytime during service hours for a free car wash! Liz Sappenfield

January 18, 2023

Dealership Rating
Employee Rating

Got a good deal on my car! It's a great and friendly place to get a car! More

by Kaylavaughn579
Recommend Dealer
Yes

Other Employees Tagged: Mike Coleman

Jan 20, 2023

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. Thank you so much again for your feedback! We hope you have a great day! Matt Sappenfield Owner Loyalty Manager

December 03, 2022

Dealership Rating
Employee Rating

Excellent service , friendly staff, professional. Keep you updated on your service let you know if there is something else needed. More

by mspatjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

Dec 06, 2022

94 Nissan of South Holland responded

It's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help! Matt Sappenfield Owner Loyalty Manager

December 01, 2022

Dealership Rating
Employee Rating

Excellent customer service, reliable service, friendly , speedy service. Professional, clean facility. Keep you updated on service. More

by mspatjordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Jacquelyn Vaughn , Derryl Reese

Dec 06, 2022

94 Nissan of South Holland responded

We really appreciate your positive review! If you're ever in need of more help, please let us know! Matt Sappenfield Owner Loyalty Manager

November 17, 2022

Dealership Rating
Employee Rating

DO NOT TRUST THESE SCAMMERS! !! If there was a 0 star I would give them 0. They sold me a car last year while their mechanics were on strike. My car was not checked to make sure i More

by kayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Torrey Hall , Derryl Reese

Dec 01, 2022

94 Nissan of South Holland responded

Kayla, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (708) 333-2000 at your earliest convenience and we will do our best to resolve this with you. Matt Sappenfield Owner Loyalty Manager

November 11, 2022

Dealership Rating
Employee Rating

I went in to get a oil change and I expressed how important it was to get out at a decent time because I had to pick my granddaughter up from school . They not only got me in and out they they did it More

by Latonya Gardner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2022

94 Nissan of South Holland responded

Latonya, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Nissan Of South Holland! Matt Sappenfield Owner Loyalty Manager

October 17, 2022

Dealership Rating
Employee Rating

The people was nice the place was clean the service was awesome they keep you aware of what’s going on with your vehicle when you text them the young man was amazing who signed me in for my vehicle to be w More

by laton1967
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall

Oct 19, 2022

94 Nissan of South Holland responded

Thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day. Matt Sappenfield Owner Loyalty Manager

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