I bought a used car from 94 Nissan a little over a year
ago, and by some unfortunate circumstances there was some major issues with the title transfer. The GREAT people at 94 Nissan (Zach, Tina, and Tim) a
ago, and by some unfortunate circumstances there was some major issues with the title transfer. The GREAT people at 94 Nissan (Zach, Tina, and Tim) as well as JoAnn, worked for months with the Secretary of State to resolve the issue. Unfortunately it was to no avail, but they didn’t stop there. Zach & Tim went above and beyond to rectify the situation. They helped me find another vehicle comparable to the original one I purchased, and they allowed me to trade the other one in to avoid going through any more pain & suffering 😂 dealing with the state. And then Tina made sure that everything on the new car was up to standards, and when there was an issue with the battery, she had it replaced. I am OVERJOYED & EXTREMELY THANKFUL for the Team at 94 Nissan, and look forward to buying more cars from them in the future. So Thanks again, God Bless you all, and keep up the GREAT work. P.S. Shout out to Pastor O (Man of God) for greeting me every time I came in to the store, and also for that “good popped popcorn” while I waited. 😇 God Bless you all, James F. Brennan Sr.
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by James Brennan Sr
Verified Customer
Verified Customer
Service Price Transparency
Very knowledgeable about the issues that need to be taken
care of also gave me options, which are most cases you never get that
care of also gave me options, which are most cases you never get that
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by pat_fis
Verified Customer
Verified Customer
Other Employees Tagged:
Derryl Reese
Everyone was nice and helpful an the wait wasn't long
They offered me coffee or water the were very polite
They offered me coffee or water the were very polite
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by tonyc2765
Verified Customer
Verified Customer
Other Employees Tagged:
Derryl Reese
Mar 19, 2026 -
94 Nissan of South Holland responded
Thank you so much! ☕ We’re glad to hear everyone was nice and helpful, your wait was short, and that you felt well taken care of during your visit. Offering a little comfort while you’re here is the least we can do! We truly appreciate you choosing 94 Nissan of South Holland. 🚘✨
Regards,
Liz Sappenfield
liz@94nissan.com
Excellent experience.
Best dealership I have been to. When I buy another car it will with you. Everyone is friendly and kind.
Best dealership I have been to. When I buy another car it will with you. Everyone is friendly and kind.
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by martinez94
Verified Customer
Verified Customer
Other Employees Tagged:
Derryl Reese
Mar 19, 2026 -
94 Nissan of South Holland responded
Thank you so much for the incredible feedback! 🙌 We’re honored to be called the best dealership you’ve been to — that truly means a lot to our entire team. It’s great to hear everyone made you feel welcome and taken care of. We look forward to helping you again when you’re ready for your next car! 🚗✨
Regards,
Liz Sappenfield
liz@94nissan.com
Always make sure everything is good before I leave
Thanks, Derryl, for your dedication & effort you put into each customer interaction.
Thanks, Derryl, for your dedication & effort you put into each customer interaction.
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by jwatts1970
Verified Customer
Verified Customer
Other Employees Tagged:
Derryl Reese
Feb 18, 2026 -
94 Nissan of South Holland responded
Thank you so much for the kind words! 😊 We're glad Derryl always makes sure everything is taken care of before you leave that dedication and effort truly matter. We'll be sure to share your appreciation with him! 🚗👏
Regards,
Liz Sappenfield
94 Nissan of South Holland
liz@94nissan.com
Professional, knowledgeable and helpful.
The service team made sure our needs were met with efficiency and knowledge. They made me feel important and a priority
The service team made sure our needs were met with efficiency and knowledge. They made me feel important and a priority
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by dndchick12
Verified Customer
Verified Customer
Other Employees Tagged:
Derryl Reese
Feb 04, 2026 -
94 Nissan of South Holland responded
Thank you so much for sharing this! 😊 We’re glad our service team made you feel important and prioritized while taking care of your needs with efficiency and knowledge. That’s exactly the experience we strive to provide. 🚗✨
Regards,
Liz Sappenfield
94 Nissan of South Holland
liz@94nissan.com
Everyone is very polite and professional.
I always like when Derryl is helping me...there is one thing I wish could change and that is the length of time I'm waiting for my car to be serviced
I always like when Derryl is helping me...there is one thing I wish could change and that is the length of time I'm waiting for my car to be serviced...yesterday was 3 1/2 hours
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by msgrammy04
Verified Customer
Verified Customer
Service Price Transparency
Jan 20, 2026 -
94 Nissan of South Holland responded
Thank you for sharing your honest feedback—we really appreciate it. 🙂 We’re glad to hear our team is polite and professional, and that Derryl continues to take great care of you. That said, a 3½-hour wait is understandably frustrating, and we’re sorry for the inconvenience. ⏱️ Your time matters to us, and feedback like this helps us focus on improving our service flow and wait times.
Thank you for your patience and for continuing to trust us with your vehicle. 🚗💙
Regards,
Liz Sappenfield
94 Nissan of South Holland
liz@94nissan.com
Expediant and professional service Quite satisfied with
the curtesy and professionalism of the staff Very friendly made me feel welcomed and comfortable
the curtesy and professionalism of the staff Very friendly made me feel welcomed and comfortable
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by angeleyesgma
Verified Customer
Verified Customer
Other Employees Tagged:
Derryl Reese
Jan 07, 2026 -
94 Nissan of South Holland responded
Thank you so much! 😊 We’re glad you received expedient, professional service and felt welcomed and comfortable throughout your visit. Your satisfaction means a lot to us! 🚗✨
Regards,
Liz Sappenfield
94 Nissan of South Holland
liz@94nissan.com
Good customer service Good customer service.
Follow up on detailed work. Got me in and out in a timely manner
Follow up on detailed work. Got me in and out in a timely manner
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by crandle8
Verified Customer
Verified Customer
Other Employees Tagged:
Derryl Reese
Jan 07, 2026 -
94 Nissan of South Holland responded
Thank you so much! 😊 We’re glad you received great customer service, clear follow-up on the work, and a timely visit. We truly appreciate you! 🚗✨
Regards,
Liz Sappenfield
94 Nissan of South Holland
liz@94nissan.com
Friendly, professional and timely service.
Nissan keeps me informed. Excellent service. Great vehicles and dependable maintenance service.
Nissan keeps me informed. Excellent service. Great vehicles and dependable maintenance service.
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by broknight2000
Verified Customer
Verified Customer
Other Employees Tagged:
Derryl Reese
Jan 07, 2026 -
94 Nissan of South Holland responded
Thank you so much for the kind words! 😊 We’re glad to hear you received friendly, professional, and timely service and felt well informed throughout your visit. We truly appreciate your trust in Nissan and our dependable maintenance team! 🚗✨
Regards,
Liz Sappenfield
94 Nissan of South Holland
liz@94nissan.com