"great place, great service, great people"
This dealership deserves 10 stars. Everyone should only buy car from them, period. My leased Kia was about to mature. Tried several dealerships around and they all told me they cannot process the buy out and asked me to go back to where I purchased it or would charge me ridicules paperwork fee. Scarbo Kia is the only dealership that gave me a straightforward and hassle free buy out experience thus far. During the communication with them, I can feel that they are transparent, honest, and trustworthy people. I dealt with the sales and finance manager and they all gave me the same level of trust. Definitely will look nowhere and buy my next car from their store or their sister stores.
Don't understand why they got several 1 star rating recently. Probably due to lots of recall service request to fulfill.
"Amazing Experience with Scarborough Kia"
This was our first time buying a vehicle with Kia. Osvaldo was amazing. He made us feel comfortable with our decision, made us a great offer and answered my million and one questions. He made buying our first Kia very easy and smooth. Definitely would suggest anyone to buy a new vehicle from him, he was great.
"Excellent Car Buying Experience "
- J. Kitchen
The staff at Scarboro Kia were all friendly. Osvaldo was very informative and was able to answer all our questions. We didn't feel pressured in any way to buy the car. He gave us time to look at it and think about the purchase and helped us to be able to get a vehicle that met our needs. We also ordered an extra part for the car and Gabriel in parts was very helpful with the purchase.
"Best car buying experience so far."
This was our third car purchase in the last 6 years and by far the best. From my initial phone call with Osvaldo he listened to all my info/requests and prepared ahead of time so that when we arrived it was just straightforward and to the point.
There was absolutely no sales pressure at all from Osvaldo. We had previously gone to another Kia dealership and got pricing so we had an idea of what a good price would be. When he presented us with the first quote, it had already beat the other dealerships quote by $2000. Then, without having to bargain much, he lowered it another $2000.
We had an ideal price in mind and they surpassed it. Very satisfied with the experience especially when comparing to the two previous car purchases. They were not bad, but not great. I would say neutral at best. This experience however we would describe as great. Left the dealership with a great feeling of satisfaction.
Highly recommended. My advice for anyone looking to purchase / lease is to shop around at a couple of dealerships to compare pricing. I am confident Scarboro Kia will beat them all. Our previous vehicle was also Kia that was purchased and serviced at another dealership, but after this experience we will definitely be switching our service for the new car to scarboro Kia.
No pressure sales experience. Kind and friendly staff and they listen.
Other Employees Tagged:
Scarboro Kia was helpful, open and honest. They provided a pleasant experience and detailed pricing that was better than a nearby dealership. I also got a fair value for my trade in.
"Very Pleased with overall experience"
I had just come from Hyundia Dealer on Eglington Ave. Where I was far from impressed.
I went to Kia, the Rep was busy with a customer - still took the time to acknowledge us. When his customers were reading over their paperwork Ozzie(Osvaldo) came and asked me which car I was interested in and if I wanted to go for a test drive while he finished with his customer. We took the car out came back Ozzie acknowledged our return and said it would be just a minute while he finished up.
When he was done he came and got us we went to his desk and discussed the car and options etc and then started to deal.
I bought the car right there on Monday at about 7pm and was able to get it Wednesday afternoon.
100% totally different from the Hyundia experience.
This is not the first care I bought but the experience was a total joy!
Thank you Ozzie!! Really it you want personable friendly service this is the place. ***********
"Best Friendly Dealer in GTA"
- Mustafa K
I would like to thank Scarboro Kia for their friendly atmosphere. Osvaldo answered all my questions one by one with patience. I also thanks Sal for his financial advice and help. If you want to buy a car, you should definitely visit Scarboro Kia.
I'm very happy with my 2014 Kia Sorento.
- Ian B
I thought I would go and have a look at the Kia Soul and was so impressed by the quality of it I bought it before I looked at any other makes. I was blown away by the build quality , smoothness of the ride, quietness of the interior, 5 year bumper to bumper warranty, 5 year roadside assistance anywhere in North America It is like the Tardis from the TV show Doctor Who, it really is bigger on the inside. Tanya Lysko was a real pleasure to deal with and absolutely no pressure at all. Tanya spent time showing my wife everything and demonstrating all of the great features inside. She even put a big red bow on it to surprise my wife when she picked it up. Nice touch Tanya.
"“ Great service ”"
- MOHIN KAPADIA
Osvaldo was friendly, courteous, helpful, and professional. he care about the customers experience and it shows. his service won my loyalty as long I own my KIA.
"Love my car"
- Sakina A
I was there for approximately 20min and bought my car (2018 Kia Forte). I love it. Osvaldo was extremely helpful and professional. It was raining that day and he brought an umbrella for me to go outside to look at a car.