Oscar Vizcarra
Oscar Vizcarra at Toyota of Coconut Creek

Oscar Vizcarra | Page 78

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
840 Reviews
4.7

840 Reviews

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840 Reviews of Oscar Vizcarra

November 11, 2021

Dealership Rating
Employee Rating

The service staff are great. Thy make you feel welcome & explain everything in details. Work was done in reasonable time. More

by jvcbox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche , Shedrick Anderson

Nov 12, 2021

Toyota of Coconut Creek responded

It's fantastic to hear our service team's informative and welcoming care earned us this great review! The Al Hendrickson Toyota team feels fortunate to be your chosen service provider, and we look forward to working with you again in the future!

November 08, 2021

Dealership Rating
Employee Rating

Good customer service provided by Oscar, Everytime. Good service done on my car per usual. More

by TANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Toyota of Coconut Creek responded

We're glad our service team never lets you down, Tana. Thank you for the amazing feedback about Al Hendrickson Toyota! We hope to see you again next time.

November 08, 2021

Dealership Rating
Employee Rating

Quick and fast service. Also very good customer service with friendly staff. I would definitely recommend to a friend. More

by TammikaF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 08, 2021

Toyota of Coconut Creek responded

We're glad to hear that your experience was pleasant and hassle-free, Tammika! Thank you for your review and for doing business here at Al Hendrickson Toyota!

November 07, 2021

Dealership Rating
Employee Rating

Good service , good service. Good service, good service ,good service, good , good, service, good service, good 👍 More

by iosi.bomer
Customer Service
Recommend Dealer
Yes
Nov 07, 2021

Toyota of Coconut Creek responded

Thanks for the great review!

November 07, 2021

Dealership Rating
Employee Rating

The service was great i will have my friends see Toyota is great service dealer More

by SNLUVTNT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2021

Toyota of Coconut Creek responded

We appreciate your kind words! Thanks for supporting Al Hendrickson Toyota!

November 05, 2021

Dealership Rating
Employee Rating

Right rear door making vibrating noice due to loose part on door panel , second time I addressed issue with no pósitive, also since I have no ride to go pick my car up, I called to request at home pick up, More

by EDDIE5829
Quality Of Work
Recommend Dealer
Yes
Dec 20, 2021

Toyota of Coconut Creek responded

Eddie, I'm sorry to hear that the issue with your door panel persisted. I'm pleased that you gave us the chance to correct this for you, but it's disappointing that we let you down with accommodations to our dealership. We never intend to keep our guests waiting and wondering, and I apologize for the lack of communication. We will discuss your review internally to ensure we're doing all we can to provide exceptional service moving forward. If there is anything more I can do for you, please reach out. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 03, 2021

Dealership Rating
Employee Rating

To get an oil change should not take 2 hours. And when suggestions are made for additional repairs, with no apparent visual inspection, it only proves one thing you’re not interested in serving the custom More

by ZAMORAJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 20, 2021

Toyota of Coconut Creek responded

It is disappointing to see your feedback and I can understand your frustration about the extended wait time of your service visit and also for the confusion surrounding our suggested repairs. We want what's best for our guests and if we left you with a different impression, I would like to apologize. I would be more than happy to step in and discuss your visit further so I can answer any questions you may have. Will you please consider giving me a call at your earliest convenience? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

November 01, 2021

Dealership Rating
Employee Rating

I like the Dealership that's why I go there but the last trip seemed liked they were backed up and delayed. More

by sandybal4
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Nov 02, 2021

Toyota of Coconut Creek responded

Thank you for your confidence in the Al Hendrickson Toyota team to get the job done. We apologize for the extended wait time during your visit, and truly appreciate your patience during that time. We hope to get the chance to make it up to you next time. Have a great day!

October 28, 2021

Dealership Rating
Employee Rating

THE CAR WAS PICKUP ..HE WAS VERY THOUGHTFUL ..THE CAR CAME BACK BEAUTIFUL...THANK YOU FOR YOUR TIME AND CARE IN TAKING CARE OF OUR NEEDS More

by CGANZMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Oct 29, 2021

Toyota of Coconut Creek responded

We are thrilled that our team took such great care of you and your vehicle! Thank you for your support of Al Hendrickson Toyota, we hope to welcome you back for all your future service needs. Safe travels!

October 28, 2021

Dealership Rating
Employee Rating

Every thing was wonderful great staff i was very happy with all of them can't wait to be back More

by winniellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Oct 28, 2021

Toyota of Coconut Creek responded

It makes us so happy that the Al Hendrickson Toyota team was wonderful to work with. See you next time.

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