Oscar Vizcarra | Page 67

Yesterday’s service was terrible with Oscar holding my car for about 4 hours without letting me know the status of my car. I had to go back to the dealer when I didn’t hear from him. Only when I arrived h car for about 4 hours without letting me know the status of my car. I had to go back to the dealer when I didn’t hear from him. Only when I arrived he told me that the part that is needed for my car won’t be available the next day. I was the third person dropping my car. He even had the nerve to harass me on top of it. I wonder if he was trained that way or if he brought his own attitude to the job? By the experience ok before yesterday’s service. More

by mierrp Verified Customer Verified Customer

Report | Print

My car went down on me And did not started and I had to get tawl service for it two days after I had service done and sent home like nothing happened … How you can explain that ??? I come woth check wn get tawl service for it two days after I had service done and sent home like nothing happened … How you can explain that ??? I come woth check wngine light on They did service gave me papers not a word about explanation of issues And I got in trouble when I could just leave my carr for fixing issues And those guys never found the issues so ??? Can I trust ghis servise ??? Nooooo !!! :((( More

by Alariklt Verified Customer Verified Customer

Report | Print

The person at the check in counter was really courteous and efficient. My car was finished on time and is running beautifully now. and efficient. My car was finished on time and is running beautifully now. More

by MIKEYGOLAUB7 Verified Customer Verified Customer

Report | Print

I went to have my car serviced and to have the right front seat checked, since it has faults, they did not solve the problem, they only told me that they reset the system to see if that would fix it, wh front seat checked, since it has faults, they did not solve the problem, they only told me that they reset the system to see if that would fix it, when I turned on my car I checked and it was still the same, the answer they gave was that, come back another day, as if missing a day of work is not important to me, in addition to this, I went to ask for a spare part for my brother's car, when I entered I asked if there was someone who spoke Spanish , a young man in a black shirt, in a very contemptuous manner towards me, replied that nobody speaks Spanish here, they should give these types of people a course before putting them to serve customers. I must say that the attention of Mr. Oscar was very helpful and very kind, but apparently the mechanics think that our time is worth nothing, now I must schedule another day to take the car and check the seat again. If I were the son of the owner, the story was different. Fui a hacerle servicio a mi auto y para que chequearan el asiento delantero derecho, ya que presenta fallas, no resolvieron el desperfecto, solo me dijeron que resetearon el sistema para ver si con eso se arreglaba, al encender mi auto revisé y seguía igual, la respuesta que dieron fue que, vuelva otro día, como si perder un día de trabajo no es importante para mí, adicional a ésto, fui a preguntar por un repuesto para el auto de mi hermano, cuando entré pregunté si había alguien que hablara español, un joven de camisa negra de una forma muy despectiva hacía mí me respondió que, aquí nadie habla español, deberían darle un curso a este tipo de personas antes de ponerlos a atender clientes. Debo decir que la atención del Sr. Oscar fue muy servicial y muy amable, pero al parecer los mecánicos piensan que nuestro tiempo no vale para nada, ahora debo programar otro día para llevar el auto y revisen de nuevo el asiento. Si yo fuera el hijo del dueño, la historia fuera otra. More

by COYOQUE17 Verified Customer Verified Customer

Report | Print

Son muy amables y la atencion vip 5star Todos Los recomiendo y orden y limpieza recomiendo y orden y limpieza More

by MARGARITAGARCIA2855@GMAIL.COM Verified Customer Verified Customer

Report | Print

I can alway depend on getting my service done right on time . Oscar is the best. time . Oscar is the best. More

by ALTHCUEV Verified Customer Verified Customer

Report | Print

My advisor was courteous and pleasant to work with. The check in process was smooth and efficient. The check in process was smooth and efficient. More

by ADAMSD31 Verified Customer Verified Customer

Report | Print

Great service. Oscar was able to squeeze me in although they had no appointments available. Oscar was able to squeeze me in although they had no appointments available. More

by need4speed55_4 Verified Customer Verified Customer

Report | Print

Honesty kindness helpfulness respectful,all those good things I got while I am taking services at Al Hendrickson Toyota. things I got while I am taking services at Al Hendrickson Toyota. More

by LEON32 Verified Customer Verified Customer

Report | Print

La atencion fue rápida y buena disposición de los asesores. Realizaron lo debido con mi vehículo. asesores. Realizaron lo debido con mi vehículo. More

by PAOLAANDREA.RUBIANO Verified Customer Verified Customer

Report | Print