Oscar Vizcarra
Oscar Vizcarra at Toyota of Coconut Creek

Oscar Vizcarra | Page 57

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
836 Reviews
4.7

836 Reviews

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836 Reviews of Oscar Vizcarra

May 16, 2022

Dealership Rating
Employee Rating

Great Customer service, went in for both my cars and Klaus got us out very quick More

by kathycollazo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Toyota of Coconut Creek responded

Klaus is delighted to see that you enjoyed your service experience, Kathy! Thank you so much for supporting Al Hendrickson Toyota and we'll see you next time!

May 15, 2022

Dealership Rating
Employee Rating

Very professional great service and very informative, I love the way they work and really pay attention to all the customers and with proper information and very well organized More

by ANIL.YAHOOTOURS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Al Hendrickson Toyota team. Safe travels, and we hope to see you back again down the road!

May 14, 2022

Dealership Rating
Employee Rating

The dealership is great but I was expecting to pay for my service that I had done More

by DESIREEDORCENAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Vasquez

May 20, 2022

Toyota of Coconut Creek responded

Thank you for reaching out! If you have any questions about your recent visit I would be glad to assist you. Please don't hesitate to give me a call. Norman Frantz - Service Manager - 954-545-6931

May 13, 2022

Dealership Rating
Employee Rating

Everyone’s is so nice and helpful they were able to get everything in order and helped me even get a ride home. More

by Nabila_mejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

May 16, 2022

Toyota of Coconut Creek responded

We love five stars! Thank you for choosing Al Hendrickson Toyota and taking time to post a fantastic review.

May 11, 2022

Dealership Rating
Employee Rating

Very fast and easy, no long waiting. Good recommendations, agent very nice and professional, good giving me options and advices. More

by jafvega10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Toyota of Coconut Creek responded

We're glad your visit was quick, easy, and pleasant! Thank you for the fabulous review and for allowing Al Hendrickson Toyota to serve you. We hope to see you again next time!

May 11, 2022

Dealership Rating
Employee Rating

I always ask for Oscar. He knows more than your other service reps Thanks’O More

by COOLWEARSCOTT
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 11, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Oscar. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

May 11, 2022

Dealership Rating
Employee Rating

The service was great, the time to get repaired was too long, people were cutting the line in front of us and nobody said anything . Other than that everything was OKAY. More

by ClayB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Toyota of Coconut Creek responded

Clay, thank you for sharing. While I'm glad your service was well-executed, I'm sorry for any unintended delays, as we aim for timely and efficient care. I will look into this feedback so we can work to improve, but if there is anything else we could have done better, please let me know. I hope we get the chance to assist you again in the future. Best, Norman Frantz - Service Manager - 954-545-6931

May 11, 2022

Dealership Rating
Employee Rating

very good costumer service, Oscar is very good in service are. I really recommend the dealer . More

by PEREZMACHADONOSLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 11, 2022

Toyota of Coconut Creek responded

Thank you for your kind recommendation! We are so happy to hear that you're satisfied with Oscar's service and we appreciate you trusting Al Hendrickson Toyota with your vehicle.

May 10, 2022

Dealership Rating
Employee Rating

The service techs seem to understand technial issues well enough. If they don't, they get the service manager to explain it. Recently I was not happy with my front brake service. Right away after that servic More

by darriswallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 16, 2022

Toyota of Coconut Creek responded

We want our guests to feel confident in our service and I'm so sorry this hasn't been your experience. I apologize for any confusion regarding our recommendations and do understand your concerns. Would you please call me directly? I would be grateful for the chance to talk through this together. Thank you, Norman Frantz - Service Manager - 954-545-6931

May 09, 2022

Dealership Rating
Employee Rating

Great service. Service agent Oscar was very professional. I was in and out in no time. More

by LIZZYMACK78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 09, 2022

Toyota of Coconut Creek responded

Hi Lizzy - We are so glad that Oscar provided you with a five-star service visit! Thank you for stopping in at Al Hendrickson Toyota, and we'll see you down the road!

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