Oscar Vizcarra | Page 58

The service was great, the time to get repaired was too long, people were cutting the line in front of us and nobody said anything . Other than that everything was OKAY. long, people were cutting the line in front of us and nobody said anything . Other than that everything was OKAY. More

by ClayB Verified Customer Verified Customer

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very good costumer service, Oscar is very good in service are. I really recommend the dealer . are. I really recommend the dealer . More

by PEREZMACHADONOSLEN Verified Customer Verified Customer

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The service techs seem to understand technial issues well enough. If they don't, they get the service manager to explain it. Recently I was not happy with my front brake service. Right away after that servic enough. If they don't, they get the service manager to explain it. Recently I was not happy with my front brake service. Right away after that service I had severe brake noise and was told that it was the rear brakes. It may have been, but when I took it back for the rear brakes, I was told I needed new front roters on the brake job that was only 6 weeks old! They said the roters were rusty and now were making noise. I felt they should have noticed that and advised me of this issue when I had those brakes done. I asked them to take care of the new roters, but instead they agreed to make the existing ones work by machining them again but proceeded to tell me they would only likely last about 15K miles. I at least got them to agree to do the labor for free on the roters when they die, but I was not happy about having this happen. Normally I like the service, but this time I was not happy. I think that they should have replaced the roters at their expense. I am not even sure the rear brakes were the problem. I had 40% left on the pads. I don't know why they started making horrible noises right after the front brake job, but I had to replace the brakes to make the noise stop and then to find out there was an issue with the front brakes making noise. More

by darriswallen Verified Customer Verified Customer

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Great service. Service agent Oscar was very professional. I was in and out in no time. Service agent Oscar was very professional. I was in and out in no time. More

by LIZZYMACK78 Verified Customer Verified Customer

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Excelent service, recommend, the personal y very friendly, I like my car, i like Hendrickson friendly, I like my car, i like Hendrickson More

by gianninuzzo2 Verified Customer Verified Customer

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Amabilidad y efectividad fue realmente rapido el servicio Klaus fue amable muchas gracias por el servicio Klaus fue amable muchas gracias por el servicio More

by DMOLLETONES23 Verified Customer Verified Customer

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Usually is a good experience. This time the waiting time was too long. I waited for 3h when I was expecting to stay about 1h. This time the waiting time was too long. I waited for 3h when I was expecting to stay about 1h. More

by Matheus Verified Customer Verified Customer

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It was good service by Oscar and that’s set no complaints im happy 🙏l im happy 🙏l More

by JAYLENCE2012 Verified Customer Verified Customer

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Love this dealership. Advised no oil change was needed at this moment, was told to wait till July. Advised no oil change was needed at this moment, was told to wait till July. More

by EDVLOVE Verified Customer Verified Customer

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They assist my car quickly. It was a short wait. The shuttle was great conversation. The price was reasonable. I was happy with the service. It was a short wait. The shuttle was great conversation. The price was reasonable. I was happy with the service. More

by BPAYOUTE12 Verified Customer Verified Customer

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