Industry Experience
13 yrs, 6 mos
6 Reviews
Write a Review6 Reviews of Olivia Guzman
May 19, 2024
Loved the silverado. After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was tol After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was told by Dave this was a new trade in and we didn't check it for cosmetic issues just safety. Hmmm you mean you checked it cosmeticlywgen when got traded in to evaluate price for trade in, and them did not fix the bumper only to pass it on to me the sucker. Not a gd way to keep customers. When telling my friend Jorge at solos body shop who you sold a b4and new truck to also had issues with paint problems but ya didn't know he owned a body shop and tried screwing him as well.when I pulled in to talk to Dave was told he would talk with his manager to see what they could do....been weeks now. This dealership will say and do anything to get the deal don't and won't do a xxxx thing when the customer is unhappy was told you bought a used truck. If I wanted a xxx I would have went to the corner used car dealership. I came here to heisler and paid twice as much for their xxx. More
Other Employees Tagged: David Shepard, Andy Schallitz, Andrew Arndt, Nicole Darling
May 02, 2024
THE DEALERSHIP WAS VERY NICE TO WORK WITH AND DIDNT PUSH FOR A SALE. THEY ANSWERED MY QUESTIONS AND RESPONDED TO MY E-MAILS AND TEXT MESSAGES.WE CAME BACK TO THIS DEALER BECAUSE BACK IN 2009 WE HAD A GOOD FOR A SALE. THEY ANSWERED MY QUESTIONS AND RESPONDED TO MY E-MAILS AND TEXT MESSAGES.WE CAME BACK TO THIS DEALER BECAUSE BACK IN 2009 WE HAD A GOOD EXPERIENCE WITH DAVID SHEPARD THEN. WE ARE HAPPY WE DID. More
Other Employees Tagged: David Shepard
April 12, 2024
This one of the most customer oriented dealers that I have worked with they are very knowledgeable and you can see that their customers are a top priority. Jordan and Zach are excellent managers ando a g have worked with they are very knowledgeable and you can see that their customers are a top priority. Jordan and Zach are excellent managers ando a great job. Thanks guys! More
Other Employees Tagged: Zach Taft, Jordyce Heizmann , Jordan McGee
April 02, 2024
this is the first time dealing with them So far it has been great. And hope to do more business with them. been great. And hope to do more business with them. More
Other Employees Tagged: Steven Shelton , Jordan McGee
March 26, 2024
I came in looking for a truck and Dave showed me one. I liked it. I bought it and the process was incredibly simple. I liked it. I bought it and the process was incredibly simple. More
Other Employees Tagged: David Shepard , Jordan McGee