Olivia Guzman
Olivia Guzman at Heiser Chevrolet
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Olivia Guzman

Finance Manager

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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5.0
6 Reviews

Industry Experience

13 yrs, 6 mos

5.0

6 Reviews

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6 Reviews of Olivia Guzman

May 19, 2024

Dealership Rating
Employee Rating

Loved the silverado. After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was tol More

by rickprice71.rp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 23, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

May 02, 2024

Dealership Rating
Employee Rating

THE DEALERSHIP WAS VERY NICE TO WORK WITH AND DIDNT PUSH FOR A SALE. THEY ANSWERED MY QUESTIONS AND RESPONDED TO MY E-MAILS AND TEXT MESSAGES.WE CAME BACK TO THIS DEALER BECAUSE BACK IN 2009 WE HAD A GOOD More

by garykbass
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Shepard

May 03, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 12, 2024

Dealership Rating
Employee Rating

This one of the most customer oriented dealers that I have worked with they are very knowledgeable and you can see that their customers are a top priority. Jordan and Zach are excellent managers ando a g More

by Jhuertas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Taft, Jordyce Heizmann , Jordan McGee

Apr 12, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 11, 2024

Dealership Rating
Employee Rating

Very nice dealership! The staff was very helpful and friendly! Will definitely recommend the dealership to anyone! More

by finalround509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Koss

Apr 12, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 02, 2024

Dealership Rating
Employee Rating

this is the first time dealing with them So far it has been great. And hope to do more business with them. More

by trakman52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Shelton , Jordan McGee

Apr 03, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 26, 2024

Dealership Rating
Employee Rating

I came in looking for a truck and Dave showed me one. I liked it. I bought it and the process was incredibly simple. More

by handyjif
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Shepard , Jordan McGee

Mar 29, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Dave was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

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