Nicole Darling

Service was awesome I will be back there to keep getting service done along with my family service done along with my family More

by Wunderjason Verified Customer Verified Customer

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Quickly diagnosed my car’s failure and made repairs. Made the interruption of our trip tolerable. Made the interruption of our trip tolerable. More

by MSP04629 Verified Customer Verified Customer

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Loved the silverado. After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was tol After I has it for a cpl weeks I noticed the bumper had developed cracks. After investigating I noticed the bumper was held on with zip ties. Was told by Dave this was a new trade in and we didn't check it for cosmetic issues just safety. Hmmm you mean you checked it cosmeticlywgen when got traded in to evaluate price for trade in, and them did not fix the bumper only to pass it on to me the sucker. Not a gd way to keep customers. When telling my friend Jorge at solos body shop who you sold a b4and new truck to also had issues with paint problems but ya didn't know he owned a body shop and tried screwing him as well.when I pulled in to talk to Dave was told he would talk with his manager to see what they could do....been weeks now. This dealership will say and do anything to get the deal don't and won't do a xxxx thing when the customer is unhappy was told you bought a used truck. If I wanted a xxx I would have went to the corner used car dealership. I came here to heisler and paid twice as much for their xxx. More

by rickprice71.rp Verified Customer Verified Customer

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Friendly & Helpful, offered a ride to my house and back as the wait for service & completion was almost an hour even though I made a 3pm appointment for service. as the wait for service & completion was almost an hour even though I made a 3pm appointment for service. More

by SKEUPER Verified Customer Verified Customer

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Friendly, efficient and trustworthy:) Heiser’s service department is well run and easy to schedule. Thanks Heiser! department is well run and easy to schedule. Thanks Heiser! More

by lois Verified Customer Verified Customer

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The people were very nice and cordial. ..and the sales man will wad awesome..thank you ..and the sales man will wad awesome..thank you More

by timothy.perleberg Verified Customer Verified Customer

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When I need service I can always get an appointment that fits my schedule. When I am in for service the service writer is very helpful and I am kept up to date how my service is progressing. Everyone is ver fits my schedule. When I am in for service the service writer is very helpful and I am kept up to date how my service is progressing. Everyone is very friendly which makes my appointment satisfying. I would recommend Heiser to my friends and family More

by RMILLER2009 Verified Customer Verified Customer

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Overall the experience was pretty good the staff was friendly and courteous they finished my car in a reasonable time frame, so we're all have to say I was satisfied friendly and courteous they finished my car in a reasonable time frame, so we're all have to say I was satisfied More

by Randall Verified Customer Verified Customer

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I appreciate the friendly service and greatness Nicole and her team did with my car to get me back on the road. Nicole is awesome at her job and she is very patient and very knowledgeable all stars and her team did with my car to get me back on the road. Nicole is awesome at her job and she is very patient and very knowledgeable all stars More

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My experience was awful. The service notes for my appointment were not read fully and clarification was not asked for until I pushed back. My services were delayed due to a m The service notes for my appointment were not read fully and clarification was not asked for until I pushed back. My services were delayed due to a machine breaking while my car was on it, which was not communicated to me until I called to figure out why there weren't updates after three days. Then, I find out later my keys were lost and the rep was not transparent about that. At one point, my entire vehicle was unaccounted for and I had to walk the lot to find it for them. The loaner was also not communicated to the team so it was not ready when I showed up to get it. Then when my car was finally ready, I left the lot and within minutes my tire was low on air showing it had not been fixed so I had to go in again. The only positive was working with Asha. She was a pleasure. More

by STEPHAK88 Verified Customer Verified Customer

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