Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz | Page 37

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
444 Reviews
4.4

444 Reviews

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444 Reviews of Norman Frantz

April 21, 2020

Dealership Rating
Employee Rating

Norman is phenomenal! At a time like this (plus being a Cancer survivor) it is a great feeling to be in and out to do a 20,000 mile service on my Toyota Camry More

by SUSIEMDDARDEN
Recommend Dealer
Yes
Apr 21, 2020

Toyota of Coconut Creek responded

Thank you for the wonderful review, Susie! Your kind words made our day and we know that Norman will be moved by your feedback as well. We're proud we could deliver safe, quick service on your Toyota Camry for you and we look forward to assisting you again next time! -The Al Hendrickson Toyota Team

April 05, 2020

Dealership Rating
Employee Rating

Good service my G, keep it up for every customer that shows up in the service department. My car ride smooth as a airplane now More

by STEEVENC13
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi, Austin R

Apr 06, 2020

Toyota of Coconut Creek responded

Thank you for the review! It was our pleasure to service your vehicle here at Al Hendrickson Toyota. We look forward to your next visit!

April 04, 2020

Dealership Rating
Employee Rating

Great place to buy a car. They have very nice managers. ( Craig ). Their service manager also is very nice Gary Cann. Henry in service is always very helpful to me. More

by Tacoma
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Chris Leporte, Jarrett Elder Sr., Wesner Larose , Leo Butterfield, Aaron C, Gary Cann, Luis P

Apr 06, 2020

Toyota of Coconut Creek responded

Thank you for the wonderful review of Al Hendrickson Toyota! We appreciate your support and we'll be sure to share your kind words with the team. We look forward to seeing you again down the road!

April 01, 2020

Dealership Rating
Employee Rating

phenomenal service department great service team , always willing to help and go the extra mile , I manage service for offlease and needed help to recon vehicles and they helped ou More

by BRADLEY.ANGELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Chris Leporte, James Daus, Courtney Gayle , Shedrick Anderson, Brecheneve B, Chris Kulazidis, Fred Mohi, Austin R

Apr 01, 2020

Toyota of Coconut Creek responded

Bradley, thank you so much for this positive feedback! It's great to hear that our team at Al Hendrickson Toyota took care of you!

February 27, 2020

Dealership Rating
Employee Rating

this dealer have very professional people The technician advice me what will be requiere as soon as possible as well to help me to check my sienna for the inspection, AS WELL THE NEXT STEP FOR More

by santana797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: KLAUS COBB

Feb 27, 2020

Toyota of Coconut Creek responded

Thank you for the review! We are so glad that our service team lived up to our 5-star standard here at Al Hendrickson Toyota. We look forward to working with you again!

February 26, 2020

Dealership Rating
Employee Rating

They have an excellent team and an incredible Service Team. Always on time and exceeding my expectations. I always recommend our employees to service at Al. More

by JCRESPO1
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

Feb 26, 2020

Toyota of Coconut Creek responded

We can't thank you enough for the excellent review! Your kind feedback means so much to us and we're proud to hear that our service team always takes such great care of you. We truly appreciate your recommendation and we look forward to helping you on your next visit to Al Hendrickson Toyota!

February 18, 2020

Dealership Rating
Employee Rating

Fantastic service This dealership has become family to me. Very honest and fairly priced i always enjoy buying or servicing my Toyota their. Always a great pleasure. More

by RICHARD88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr., Paul Jones, Zeke Howes, Wesner Larose , Shedrick Anderson, Ashley C, Ira G, Joe M, Dexter Marshall

Feb 18, 2020

Toyota of Coconut Creek responded

Thank you for sharing your positive feedback. We love having you as a part of the Al Hendrickson Toyota family! Our team is looking forward to taking care of you in the future!

February 06, 2020

Dealership Rating
Employee Rating

Always very pleasant, friendly and very helpful. They get me in amd out as fast as they can make sure I'm happy before I leave. More

by stacyd80
Recommend Dealer
Yes

Other Employees Tagged: Klaus

Feb 06, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to write Al Hendrickson Toyota a five-star review! We are thrilled to know that our team consistently takes care of you.

February 05, 2020

Dealership Rating
Employee Rating

Kudos to Norman Frantz and Klaus Cobb Outstanding professional service. Treats the customer as a special human being which is so rare these days. Always a pleasure to bring the automobiles More

by ALANBLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2020

Toyota of Coconut Creek responded

Alan, we can't thank you enough for your generous feedback! Our customers mean the world to us so your kind words really made our day. It's always our pleasure to assist you here at Al Hendrickson Toyota and we look forward to seeing you again!

January 28, 2020

Dealership Rating
Employee Rating

Is the best people I ever meet . I go to Al Hendrickson Toyota with a use car and I get out with a new car a Toyota C-HR a wonderful car in every way . The people from there is start to work with me to get More

by BEATRICE.LEVITES
Recommend Dealer
Yes

Other Employees Tagged: Chener Petit Louis, Brenden Anghel , Chris Kulazidis, Fernando R

Feb 07, 2020

Toyota of Coconut Creek responded

Thank you so much for taking the time to leave us a review, Beatrice! It was our privilege to help you purchase your new Toyota C-HR and we are so happy that our staff took such excellent care of you. We will be sure to pass along your appreciation to the team for their help with finding your dream car. From all of us here at Al Hendrickson Toyota, we wish you many happy miles!

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