Norman Frantz
Norman Frantz at Toyota of Coconut Creek

Norman Frantz | Page 32

Service Manager

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.4
444 Reviews
4.4

444 Reviews

Write a Review

444 Reviews of Norman Frantz

December 25, 2020

Dealership Rating
Employee Rating

Very professional , always the best service , always on time , a dealership I would recommend to any of my friend that would want to buy a car or have it serviced. More

by RESPONSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to share! We strive to deliver an efficient and accommodating service experience, and it is excellent to hear that you are so confident in the Al Hendrickson Toyota team. Drive safely, and we hope to earn your business again down the road!

December 21, 2020

Dealership Rating
Employee Rating

It isnt about buying a vehicle you can buy one from anyone and sometimes at a better price. It is what happens after you get the vehicle the service that is provided to keep your purchase running at More

by KOWALBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: oliver in sales klaus in service

Dec 21, 2020

Toyota of Coconut Creek responded

It means a lot to hear that our service department stands out to you! Thank you so much for supporting us with this review and trusting us with your vehicle time and time again. We hope to see you at your next visit! - Al Hendrickson Toyota team

December 14, 2020

Dealership Rating
Employee Rating

SERVICE WAS AWESOME ON TIME AND THE QUALITY OF WORK SERVICE WAS AWESOME ON TIME AND THE QUALITY OF WORK PERFORMED WAS INPECTABLE, I WILL RECCOMEND THIS DEALER SHIP TO ALL MY FAMILY AND FRIENDS More

by DBERRIOS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

Dec 14, 2020

Toyota of Coconut Creek responded

Thank you so much for your business and your review! We are honored that you will recommend our team to family and friends. - Your friends at Al Hendrickson Toyota

December 14, 2020

Dealership Rating
Employee Rating

Fantastic team very professional and no nonsense. Purchased many cars there over the years and never a bad experience. this also goes for the service dept. More

by RPONE43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Jones , Dexter Marshall, Klaus Cobb

Dec 14, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you are so confident in the Al Hendrickson Toyota team. Drive safely, and we hope to earn your business again down the road!

December 09, 2020

Dealership Rating
Employee Rating

Anthony was very courteous and attentive even though he had a lot to get done. My car is now driving like new thanks you all! More

by auguste_nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: HENRY DELGADO, Chris Leporte, Jarrett Elder Sr. , Sherylene C, Juan Diaz, Chris Kulazidis, Fred Mohi, Austin R

Dec 09, 2020

Toyota of Coconut Creek responded

We're thrilled to hear that Anthony went above and beyond to take such good care of you and your vehicle! Thank you for trusting Al Hendrickson Toyota with your repair needs!

December 08, 2020

Dealership Rating
Employee Rating

Took my Lexus for an oil change and they had it done quickly and professionally. They always do a fantastic job and at a great price. Very nice team and a great place to have my vehicle serviced. I More

by MH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 08, 2020

Toyota of Coconut Creek responded

It really means a lot to hear that you enjoy your visits with us at Al Hendrickson Toyota. Thank you so much for trusting us with your vehicle! We truly appreciate your recommendation and look forward to our continued relationship.

December 03, 2020

Dealership Rating
Employee Rating

Everything was great. Everyone wore masks and hand sanitizer was stocked. Safe and clean during the pandemic. The work and customer service was exceptional as always! More

by Ineedascreenname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2020

Toyota of Coconut Creek responded

Thank you for trusting Al Hendrickson Toyota with your business. The safety and satisfaction of guests is our priority and I am glad that came through to you!

December 03, 2020

Dealership Rating
Employee Rating

Awesome as usual! Always good to see Norman and Klaus. Great professionals at Al Hendrickson Toyota. Always take great care of our vehicles. They never let us down. More

by DHOLMESFLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Klaus

Dec 03, 2020

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that the team went above and beyond to earn your five-stars. Safe travels, and we hope to work with you again at Al Hendrickson Toyota!

November 30, 2020

Dealership Rating
Employee Rating

Klaus Cobb was excellent as always. I look forward to working with him and Norman when having service. The service was excellent on what could be performed on that day. More

by Ssully
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Klaus Cobb

Dec 01, 2020

Toyota of Coconut Creek responded

Thank you for reviewing us and for giving a shout out to Klaus and Norman. Our Al Hendrickson Toyota team is committed to providing exceptional service and I am glad that always comes through to you!

November 25, 2020

Dealership Rating
Employee Rating

Always great service from Jarrett and Norman in the service department, service that delivers on the promise of keeping my high mileage Camry and Sequoia vehicles driving on the road for my entire fam More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

Nov 25, 2020

Toyota of Coconut Creek responded

Paul, thank you for taking the time to leave us a review! Jarrett and Norman are both excellent members of our team at Al Hendrickson Toyota, and we will be sure to let them know that you appreciate their help. It is always a pleasure to service your Toyota Camry and Toyota Sequoia, and we look forward to your next visit!

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