Norman Frantz | Page 31

This place is garbage . Unprofessional agresive staff who failed to do a job I payed for . I had a nail in my tire and I took my car to get it fixed , they took it in for two hours and never took out the nai failed to do a job I payed for . I had a nail in my tire and I took my car to get it fixed , they took it in for two hours and never took out the nail or repair the tired , I was charged 35 dollars and they never did the job , so I went to a tire place to fix my tire and I went back Toto show the recibe and make the complain and they all got in my face and started being aversive towards me because I pointed out their unprofessionalism . Even the valet parking idiot got in my face acting like a tough guy and one of the desk guys who was not even involved in the conversation just because he is an idiot like his valet friend guy . Then management got involved and he was also another xxxxxxx with a attitude which took 45 minutes arguing with his wrong xxx to refund me for the money they literally stole from me due to the fact they charged me for a job they failed to do . Disgusting dealership I DO NOT recomend this place for anyone since the place itself is dirty , unorganized and everyone is out to take advantage and do this ridiculous things thinking people are stupid . I have two cars with them , I pay up to 900$ a month and I don’t think is right for them to even treat me this way , is not the first time this happens since they even gave me someone else’s tag once and registration , resulting in me going through xxxx with the DMV to fix their stupid mistake . I don’t get why they hire people who have no capability to do such a stupid easy job . This is the worst dealership in broward county and I can’t wait to exchange my vehicles at another real dealership where I don’t deal with this idiots ever again . More

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Al Hendrickson Toyota is excellent. I have been servicing our cars there for over 18 years. They are always friendly and courteous and get the job done right. our cars there for over 18 years. They are always friendly and courteous and get the job done right. More

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Car maintenance can be considered a necessary evil...I've been pleasantly pleased by the service advisors at Al Hendrickson for over 20 years now! Like Norman before him, Klaus is experienced, knowledgeable, been pleasantly pleased by the service advisors at Al Hendrickson for over 20 years now! Like Norman before him, Klaus is experienced, knowledgeable, friendly, and trustworthy & maintenance goes smoothly! More

by VALMALLER Verified Customer Verified Customer

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Excellent Service smart considerate and very Professional, would recommend to all a great experience short wait time comfortable waiting room nice and clean very Happy happy happy Professional, would recommend to all a great experience short wait time comfortable waiting room nice and clean very Happy happy happy More

by TMRFISH Verified Customer Verified Customer

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i have been using AL Hendrickson for over 20 yearsalways i have been using AL Hendrickson for over 20 years always done right by me they are professionals when they repair and service the vehicle I hav i have been using AL Hendrickson for over 20 years always done right by me they are professionals when they repair and service the vehicle I have never come back if they made a mistake More

by stumark51 Verified Customer Verified Customer

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Had another great buying experience at Al Hendrickson Toyota. I’m very happy with my new Camry. Great sales staff made the experience very very pleasant Toyota. I’m very happy with my new Camry. Great sales staff made the experience very very pleasant More

by RPONE43 Verified Customer Verified Customer

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Thanks again to Klaus Cobb and Norman Franz for excellent service. We are a multiple Toyota family and we are always taken care of in an outstanding way at Al Hendrickson's service center. service. We are a multiple Toyota family and we are always taken care of in an outstanding way at Al Hendrickson's service center. More

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Love this place go there all the time for service on my car even though I didn’t purchase my car at al Hendrickson. Love the service staff car even though I didn’t purchase my car at al Hendrickson. Love the service staff More

by lxgonzalez31 Verified Customer Verified Customer

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I went to get my tints done and they cracked the top passenger corner of my front windshield of new car and manager Norman Frantz refuses to take responsibility for damage on my new vehicle and no one h passenger corner of my front windshield of new car and manager Norman Frantz refuses to take responsibility for damage on my new vehicle and no one has returned my call to resolve this More

by blindethix914 Verified Customer Verified Customer

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Berry good good service in time serious with now mandatory mask the work in the service clean I wish a good year for you guys mandatory mask the work in the service clean I wish a good year for you guys More

by irma.r.delgado Verified Customer Verified Customer

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